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UChicago Medicine · 22 hours ago

Human Centered Service Designer & Strategist

US-IL-Chicago

Full-time

Onsite

Entry, Mid Level

2+ years exp

UChicago Medicine is a world-class academic healthcare system, and they are seeking a Human Centered Service Designer & Strategist. This role will focus on developing human centered design methods to address healthcare delivery challenges, collaborating with a diverse range of stakeholders to improve clinical processes and systems of care.

Health CareHospitalMedicalMedical Device

Responsibilities

The human centered designer should be prepared to work with a broad team of stakeholders on a range of improvement and research initiatives in diverse clinical and community settings and disciplines, including:

Partnering with physicians, nurses, pharmacists, social workers, health system leadership, community leaders, scholars, information technologists, equipment/device vendors

Interacting with patients and caregivers

Collaborating with other internal and external stakeholders engaged in the design and implementation of innovative clinical processes, decision making and systems of care

Participating in hospital-related information technology implementation initiatives and simulation

Evaluating safety events including medication errors and service design concerns

Reviewing new robotics efforts/human-automation interactions

Analyzing clinical teamwork and performance processes including communication in complex domains

Participating in clinical facility design

Evaluating and designing communication and educational materials for patients and caregivers

Broadening the understanding and knowledge across the health system on the role of a designer

Qualification

Human Centered DesignHealthcare experienceCommunication skillsData interpretationProblem-solving skillsTeam collaborationSelf-motivationMentoring skills