Apply on Employer Site

OMERS · 1 day ago

IT Analyst

New York, New York

Full-time

Onsite

Mid, Senior Level

$65K/yr - $80K/yr

5+ years exp

OMERS is a leading global real estate investor, developer, and manager. They are seeking a confident, people-savvy IT Analyst to deliver high-touch tech support to executives and senior stakeholders, ensuring seamless tech experiences and managing various technical setups.

E-LearningEmployee BenefitsFinanceFinancial ServicesFinTechInsuranceReal EstateRetirementService Industry

Comp. & Benefits

H1B Sponsor Likely

Responsibilities

Deliver VIP-level, “White Glove” support to senior leaders, ensuring seamless tech experiences on-site and remotely

Own the tech setup — laptops, mobile devices, M365 suite (Outlook, Teams, OneDrive), AV systems, hybrid meetings — and keep everything running smoothly

Manage user accounts and configurations in Active Directory & Azure AD, and support Exchange Online/Hybrid environments

Troubleshoot network, VPN, and remote access issues with minimal disruption to users

Partner with infrastructure, security, and global teams to resolve complex issues with confidence and ownership

Keep documentation sharp and user-friendly — because clear info saves time and builds trust

Qualification

Microsoft 365Active DirectoryAV setupsIT support experienceWindows 10/11People skillsCuriosity about techCommunication skills

Required

5+ years in IT support, ideally in financial services, investment, or other high-demand, fast paced environments

Demonstrates exceptional verbal and written communication skills, with the ability to effectively engage and collaborate with executive leadership as well as technical teams

A people person — you know how to build rapport, read the room, and make non-technical users feel heard and supported

Deep knowledge of Microsoft 365, Windows 10/11, AD/Azure, Exchange, and mobile device management (Intune, Jamf)

Confident running the show when it comes to AV setups, boardrooms, and video conferencing (Teams, Zoom, Webex)

Calm, proactive, and reliable — you stay cool under pressure and always take initiative

Curious about new tech and always looking for ways to improve the user experience

Benefits

Annual Incentive Award pursuant to our Short-term Incentive plan

Long-Term Incentive plan

Participate in our group benefits and retirement plans

Company

OMERS

Glassdoor3.9

Founded in 1962, OMERS is one of Canada’s largest defined benefit pension plans, with C$140.7 billion in net assets as at June 30, 2025.

Founded in 1962

Toronto, Ontario, CAN

1001-5000 employees

http://www.omers.com

H1B Sponsorship

OMERS has a track record of offering H1B sponsorships. Please note that this does not guarantee sponsorship for this specific role. Below presents additional info for your reference. (Data Powered by US Department of Labor)

Distribution of Different Job Fields Receiving Sponsorship

Represents job field similar to this job

Trends of Total Sponsorships

2022 (2)

2021 (6)

2020 (2)