Cleverley + Associates ยท 2 days ago
Account Services Project Manager
Worthington, OH
Full-time
Hybrid
Mid LevelCleverley + Associates is a privately-owned consulting and analytics company that partners with hospitals to address pricing and payment challenges. The Account Services Project Manager will organize and track client engagements, improve internal workflows, and oversee projects to ensure client satisfaction and operational success.
Hospital & Health Care
No H1B
Responsibilities
Manage and improve our CRM (customer relationship management) software
Communicate project status/updates with clients in a timely and accurate manner
Track and record status of engagements with clients as well as internal initiatives
Leverage business knowledge to determine project requirements, resolve issues and identify new solutions
Document and improve processes and procedures
Develop and monitor internal production resource allocation
Client account maintenance
Sales support
CMS Price Transparency support
Additional responsibilities could be added
Qualification
Required
Previous experience with a customer relationship or project management software
Excellent communication skills (written and verbal) and organizational skills
Exhibits a strong customer service focus with demonstrated ability to resolve business issues creatively
Exercises critical thinking skills
Possesses strong problem solving, analytical, and leadership skills
Interested in procedures and documentation
Attentive to detail
Proficiency in the use of standard Microsoft Office software applications such as Word and Excel are required
Ability to prioritize and work efficiently on multiple projects in a high-stress environment
Ability to meet tight deadlines while producing high quality results
Ability to review and discuss a concern wholistically, in a team environment
Ability to be flexible and adaptable to client and other team members' needs
Ability to learn in a fast-paced environment
Ability to succeed in an environment that requires constant development of technical skills and expansion of business expertise
Ability to receive and apply feedback in a professional manner and to convey both positive and constructive feedback to others in a professional and effective manner
Ability to effectively present product information and respond to questions from customers
Interest in hospital finance and business relationships
Preferred
Background in Sales, Communications, or Health Information Management (not required)
Benefits
Comprehensive health benefits (including Medical, Dental, Vision, Life/Disability Insurance, and HRA)
401k
Profit sharing
Paid time off
Company
Cleverley + Associates
Cleverley + Associates provides data-driven consulting to hospitals and organizations, enhancing the financial performance of hospitals with quality benchmarking and consultative services in financial, operating, and clinical areas.
Founded in 2000
11-50 employees
Funding
Current Stage
Early StageCompany data provided by crunchbase