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Casella Waste Systems, Inc. · 1 day ago

Claims Management Specialist

Rutland, VT

Full-time

Onsite

Senior Level

$58K/yr - $77K/yr

5+ years exp

Casella Waste Systems, Inc. is seeking a Claims Management Specialist who will serve as the central liaison for General Liability, Auto Liability, and Workers’ Compensation claims. This role involves ensuring timely and compliant handling of claims while collaborating with various internal departments and external stakeholders to minimize risk and cost.

Innovation ManagementRecyclingWaste Management

Responsibilities

Claims Coordination: Act as the primary point of contact between internal departments (Legal, Safety, Finance, HR), insurance broker and carriers, and third-party claims management company (TPA). Facilitate claim reporting, documentation, and communication across all parties

General Liability: Oversee third-party claims (e.g., slip-and-fall, property damage). Support Legal in litigation strategy and settlement negotiations. Ensure proper evidence collection and incident investigation with Safety/EHS

Auto Liability: Coordinate claims for fleet accidents, including driver statements and police reports. Partner with Safety for root-cause analysis and corrective actions. Track claim trends to inform driver training and compliance programs

Workers’ Compensation: Manage employee injury claims in collaboration with HR, Operating Facility Management, and Safety. Ensure timely medical care, claim filing, and return-to-work programs. Monitor OSHA reporting compliance and maintain accurate records

Financial & Compliance: Monitor reserves, accruals, and claim costs in alignment with SOX and SEC requirements. Prepare periodic loss-run reports and trend analysis for senior management. Ensure adherence to state and federal regulations for insurance claims

Risk Mitigation & Governance: Implement best practices for claims handling and prevention programs. Participate in quarterly claim reviews with broker and TPA. Support internal audits and insurer reviews

Participates in training and other learning opportunities to expand knowledge of the company, products, sales, and services, and performs any other duties needed to help drive our vision, fulfill our mission, and/or abide by our core values

Qualification

Claims managementGeneral LiabilityWorkers’ CompensationInsurance regulationsClaims management systemsMicrosoft OfficeAnalytical skillsCommunication skillsNegotiation skillsProblem-solving

Required

Bachelor's degree in Risk Management, Business, or a related field

5+ years of experience in claims management, including general liability, auto, and workers' compensation

Strong knowledge of insurance regulations and litigation processes

Excellent communication and negotiation skills

Proficiency in claims management systems

Proficiency in Microsoft Office

Ability to work collaboratively across functions

Ability to manage multiple priorities effectively

Benefits

Medical, Dental, Vision, Life & Disability Insurance

Maternity & Parental Leave

Flexible Spending Accounts

Discounted Stock Program

401K

Boot & Clothing Allowance

Safety Awards

Employee Assistance Plan

Wellness Incentive

Tuition Assistance

Career Pathways

And More.

Company

Casella Waste Systems, Inc.

Casella, headquartered in Rutland, Vermont, is one of the largest recyclers and most experienced fully integrated resource management companies in the Eastern United States.

Founded in 1975

Rutland, Vermont, USA

1001-5000 employees