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Providence House · 16 hours ago

Building Operations Project Manager

Brooklyn, NY

Full-time

Onsite

Senior Level, Lead/Staff

$80K/yr - $85K/yr

10+ years exp

PROVIDENCE HOUSE, INC. is seeking a Building Operations Project Manager to provide critical support to the Chief Operating Officer while managing a team of internal building operations staff and external vendors. The role focuses on improving departmental efficiency, streamlining processes, and ensuring cost-effective operations without compromising quality standards.

CommunitiesNon ProfitWellness

Responsibilities

Fosters an operations unit culture rooted in teamwork, learning, trauma-informed practice, health/wellness, and safety

Supports team members via weekly supervision, unit team meetings, ongoing feedback, and performance evaluations

Establishes with COO an agenda of priorities and delegates responsibilities in accordance with advancing these goals

Reviews and monitors with COO weekly team workplans, track work orders lifespans, and turnover timelines

Oversee the time and attendance for all maintenance team members to identify areas of improvement and efficiency

Collaborates to ensure adequate building coverage for all agency operated locations at all times, twenty-four-seven

Provides all facets of shift coverage, hands-on support, and internal oversight at all Providence House facilities

Support repairs and preventative maintenance work such as: electrical, masonry, plumbing, painting, and carpentry

Collaborates with team members to complete seasonal checklist tasks and annually required inspection/certifications

Shares responsibility of on-call emergencies for overnights/weekends to swiftly restore safety and security

With COO approval, purchases inventory needs and project timelines considering submissions from unit leadership

In collaboration with the COO, researches and solicits bids from external parties for ongoing services or projects

Conducts unannounced site-inspections to monitor compliance and reconcile reports/contracts with direct observation

Serves as the direct liaison with external property managers, including the Brooklyn Diocese, and external vendors

Updates policies, procedures, workorder response framework, preventative maintenance plans, turnover timelines, proactive maintenance checklists, and daily required duties checklists following relevant laws

Creates and updates a standard inventory system with methodology for storing/identifying agency property reducing overspending, eliminating unnecessary duplicate purchasing, and curbing economic mismanagement

Verifies all building inspections from contract execution to completion through certification with controlling authority (ex: DOB, FDNY, OTDA, DHS, DOHMH, etc.). Proactively files to avoid incidents and responds to violations from OATH, DOB, FDNY, etc. with any necessary paperwork, filings, or reports to clear any complaints or concerns

Generates the agency’s safety and disaster plan, striving to maintain a safe working environment through prudent policy, preservation of equipment, and the achievement of safe working practices

Safely operates the agency van when driving the vehicle is required to achieve maintenance goals and objectives

Ensure consistent enforcement of quality standards across all buildings by implementing thorough inspection protocols, monitoring adherence to established guidelines, and addressing any deficiencies promptly

Insists on strict adherence to all applicable safety protocols and industry best practices, and

Performs other related duties as assigned

Qualification

Operations ManagementBuilding MechanicsProject ManagementData AnalyticsDigital LiteracyTeam LeadershipCommunication SkillsCollaborationProblem SolvingTime Management

Required

Minimum 10-12 years' experience in Project and/or Operations Management successfully supervising a team

Demonstrated creation of standardized best practices, methods, and policies while managing a large department

Shows insight and capability to integrate data and analytics into departmental decision-making

Exhibits abilities related to organizing, planning, scheduling, and coordinating to meet deadlines

Ability to manage multiple competing demands and complex multi-step work projects as a leadership team

Collaborative attitude and approach to management maintaining ongoing communications with team members

Understanding of local/state/federal codes, industry standards in MEP, life safety, fire codes- or willingness to learn

Skilled in digital literacy, using maintenance managing software, Google Workspace, Zoom, and Microsoft Office

Safely lift and move heavy items, including above the shoulders, which may weigh up to 55 pounds regularly

Comfortable climbing multiple floors of steps at a time and using a ladder to complete tasks

Preferred

Bachelor's Degree preferred but sufficient relevant experience with an Associate's Degree may be substituted

In-depth knowledge of building mechanics, electrical, plumbing, and HVAC systems, certifications preferred

Valid NYS Driver's License preferred, or the ability to obtain a NYS Driver's License within six months of hire

Benefits

Reimbursement for mileage expenses to locations beyond the initial worksite or a monthly unlimited MetroCard

14 paid holidays

3 weeks of vacation

4 personal days

12 sick days

Health and Wellness benefits include: medical, dental, vision, prescription coverage, life insurance, short-term disability, long-term disability benefits, and Employee Assistance Program (EAP)

403(B)

Commuter benefits

Paid professional development opportunities

401(k)

401(k) 3% Match

AD&D insurance

Dental insurance

Disability insurance

Employee assistance program

Health insurance

Life insurance

Opportunities for advancement