HelloFresh · 19 hours ago
Director of Ingredient Quality & Continuous Improvement
HelloFresh is a company focused on disrupting the traditional food supply chain, and they are seeking a Director of Ingredient Quality & Continuous Improvement. This role involves leading the development and implementation of quality standards across the North American supply chain, ensuring operational accountability and continuous improvement through effective team management and strategic oversight.
B2CDelivery ServiceFood and BeverageFood DeliverySubscription Service
Responsibilities
Own the Implementation Lifecycle: Lead the end-to-end development and execution of our quality programs. You don't do band-aid fixes, and you are able to sort signal from noise. You don't just identify the root cause; you partner with all stakeholders to re-engineer the process and stay on-site until the defect rate drops
Architect the NA Meal Kit Quality Program: Develop a unified quality focus strategy for our North American network. This involves creating the standards, building the systems & process, and setting up the automated tracking of the execution to ensure consistency across all sites
Drive Operational Accountability: Act as the "boots on the ground" leader who translates quality KPIs into actionable SOPs for our Distribution Centers. You will manage the process implementation to ensure new quality initiatives are adopted, sustained, and reflected in the data
Advanced Quality Reporting: Own the North American quality reporting suite. You will evolve our real-time data capabilities to provide the business with predictive insights rather than just post-mortem reports
Cross-Functional Leadership: Serve as the primary quality liaison for Product, Procurement, Operations and Logistics. If they are hearing about problems, you are their first call to help fix it
Continuous Improvement Mentality: Apply Lean or Six Sigma methodologies to eliminate waste and reduce ingredient damage, directly impacting the bottom line
Build and Mentor a High-Performance Team: Recruit, train, coach, and manage a team of quality professionals and continuous improvement specialists across North America, fostering a culture of accountability, data-driven decision-making, and excellence
Drive Organizational Change: Champion quality-first thinking throughout the organization, influencing leaders and inspiring team members at all levels to adopt new processes and standards
Qualification
Required
8+ years in Food Safety, Quality, or Operational Excellence
History of managing teams and large-scale projects in a high-volume manufacturing or logistics environment
Bachelor's Degree in Food Science, Supply Chain, or Engineering
Mastery of data visualization (Tableau/PowerBI)
Deep understanding of Food Safety regulations (SQF, HACCP)
Ability to travel up to 25% to North American Distribution Centers
Preferred
Lean Six Sigma Green/Black Belt highly preferred
Benefits
Competitive hourly rate, 401K company match that vests immediately upon participation, & team bonus opportunities
Generous PTO and flexible attendance policy
Comprehensive health and wellness benefits with options at $0 monthly, effective first day of employment
Up to 85% discount on subscriptions to HelloFresh meal plans (HelloFresh, Green Chef, Everyplate, and Factor_)
Access to Employee Resource Groups that are open to all employees, including those pertaining to BIPOC, women, veterans, parents, and LGBTQ+
Inclusive, collaborative, and dynamic work environment within a fast-paced, mission-driven company that is disrupting the traditional food supply chain
Company
HelloFresh
HelloFresh is a food subscription company that sends pre-portioned ingredients to users’ doorstep each week.
H1B Sponsorship
HelloFresh has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (35)
2024 (27)
2023 (16)
2022 (25)
2021 (15)
2020 (12)
Funding
Current Stage
Public CompanyTotal Funding
$367.46MKey Investors
Baillie GiffordRocket InternetInsight Partners
2017-11-02IPO
2016-12-20Series G· $88.32M
2015-09-17Series F· $85.64M
Recent News
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