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Strive Health · 1 day ago

Manager, Clinical Care - Central Time Zone

United States

Full-time

Remote

Mid, Senior Level

$86K/yr - $104K/yr

8+ years exp

Strive Health is focused on transforming the kidney care system through early identification and comprehensive coordinated care. The Manager of Clinical Care will supervise the RNCMs in managing complex CKD and ESRD patients, ensuring adherence to NCQA accreditation guidelines and improving care processes.

Health CareInformation TechnologyMedicalmHealth

No H1B

Responsibilities

Supervises daily operations of the TCM Case Management staff directed by the TCM Senior Director

Manages the RNCM team to meet daily activity and performance metrics

Helps conduct employee performance reviews, monitors, and mentors TCM staff

Helps Coordinate daily flow of the TCM team (this includes overseeing PTO requests, assignment coverage, on-call coverage)

Functions as a resource person for the TCM processes pertaining to NCQA and CCM efforts

The Clinical manager of TCM will attend regional market meetings including client facing meetings as needed to represent the TCM program

Facilitates regional TCM rounds in collaboration with regional clinical teams including regional medical directors

Collaborates with all levels of the clinical team to improve processes, communication, and team skills needed to provide the best care to our patients to ensure safe/effective/efficient plans of care are implemented

Monthly 5-10% of RN or NP charts will be audited to ensure quality care is being provided to our patients in accordance with our program description. Performance management of clinical staff that are not meeting the quality audit expectations is a critical part of the clinical manager's role

Qualification

Registered Nurse (RN) licenseNCQA CCM accreditationComplex care managementCertified Case Manager (CCM)Supervisory/management experienceCKD/ESRD knowledgeAnalytical skillsCommunication skillsLeadership skillsCritical thinking

Required

Associate's degree from accredited school of nursing

8+ years combined of related education, experience, or certification

2+ years experience working with NCQA CCM accreditation

2+ years complex care management or transitions of care experience or equivalent experience in healthcare environment

Current Registered Nurse (RN) license in the state of practice required (position may require licensure in multiple states within a region)

Internet Connectivity - Min Speeds: 3.8Mbps/3.0Mbps (up/down): Latency <60 ms

Ability to travel and be onsite to meet business needs

Preferred

1+ year of supervisory/management experience preferred

Certified Case Manager (CCM) certification preferred

Current knowledge of CKD/ESRD or Complex CM processes preferred

Managed/Value-Based Care and payor experience preferred

Benefits

Hybrid-Remote Flexibility – Work from home while fulfilling in-person needs at the office, clinic, or patient home visits.

Comprehensive Benefits – Medical, dental, and vision insurance, employee assistance programs, employer-paid and voluntary life and disability insurance, plus health and flexible spending accounts.

Financial & Retirement Support – Competitive compensation with a performance-based discretionary bonus program, 401k with employer match, and financial wellness resources.

Time Off & Leave – Paid holidays, vacation time, sick time, and paid birthgiving, bonding, sabbatical, and living donor leaves.

Wellness & Growth – Family forming services through Maven Maternity at no cost and physical wellness perks, mental health support, and an annual professional development stipend.