Apply on Employer Site

SES Satellites · 1 day ago

Teleport Technician

Castle Rock, CO

Full-time

Onsite

Entry Level

1+ years exp

SES Satellites is looking for a Teleport Technician to perform routine installation, maintenance, and repair of electronic and electromechanical equipment. The role involves ensuring optimal system performance and providing technical support in a 24x7 shift environment.

Communications InfrastructureHardwareSatellite CommunicationTelecommunicationsWired Telecommunications

No H1B

U.S. Citizen Only

Responsibilities

You will perform routine on-site installation, preventative maintenance, routine repair of electronic and electromechanical equipment and products

You will ensure system performance of communications equipment delivers the highest standard of service to our customers and perform level 1 maintenance restoral actions and well as provide technical support at an intermediate level in 24x7 shift

Can you test and successfully turn-up new services by performing installation and configuration of equipment, associated wiring/cabling and administrative requirements as directed by senior members of the Teleport Operations Team

You perform basic preventative/periodic maintenance checks of ground station equipment and associated sub-systems

You provide routine level 1 maintenance that includes switching of redundant equipment, performing power reset, and verification of equipment configuration

Expand your knowledge while participating in training in some level 2 maintenance (removal, replacement and configuration of equipment)

You perform basic components of emergency restoral procedures for ground station equipment like antennas, up- and downlink systems as well as baseband and video equipment

You will monitor the conditions of commercial services and terrestrial facilities, including the status of system alarms, station plant and facility subsystems while working with state-of-the-art monitoring systems and test equipment

You investigate and report any equipment deficiencies related to reliability, or efficiency for service operations

You escalate open issues to senior technician or more senior operations staff

You will prepare documentation, reports and updates for any service status change, maintenance and fault/repair/restoral

You will support the following equipment as directed by other Operational Centers; IP and Baseband equipment (modems, multiplexers, DVB and Broadband technology platforms) and video systems

You identify inefficient operations processes and unreliable equipment, or sub-systems that affect the ability to provide service reliability and customer service and may make recommendations to address these issues

You will prepare and review documentation, reports and updates for any service status change, maintenance and fault/repair/restoral

Qualification

Satellite Earth StationRF theoryElectronic CommunicationsGround station systemsTest equipmentCustomer serviceGeneral PC skillsFluency in EnglishTeam playerOrganizational skills

Required

Vocational training or equivalent technical education, ideally in the field of Electronic Communications

1 to 3 years of relevant experience

Must be able to work in a 24x7 shift environment (days/nights) and be available for on-call/call-in responsibilities

Basic working knowledge of Satellite Earth Station technologies relating to Teleport Operations

General knowledge of ancillary plant systems such as HVAC, UPS, electrical switchgear and generating systems

Capable of working on various ground station communications systems, performs replacement of major assemblies

General understanding of RF theory and basic electronics

Ability to determine proper methods of testing equipment and RF/IF systems chains

Interest in learning new technologies and services, mainly related to Satellite Communications and Teleport Operations

Good organizational, multi-tasking and team player skills

Fluency in English

Good customer service skills

General PC skills and proficiency in use of 'Office Suite' software

This role is subject to ITAR/EAR; candidates must be a US Person (this includes US Citizen, Permanent Resident or Protected Individual such as an asylee or refugee)

Close vision (20 inches or less), distance vision (20 feet or more), color vision, peripheral vision, and depth perception

Ability to climb ladders up to 30 feet (to include outdoor 3-story antenna systems)

Job requires ability to lift up to 50 lbs

Preferred

General understanding of antenna drive-systems, high power amplifiers, Up/Down converters, fiber optic sub-systems, baseband equipment consisting of modems, multiplexers, broadband, IP technologies and video technologies/systems

General working knowledge of standard test equipment such as spectrum analyzers, frequency counters, power meters, synthesized generators, oscilloscopes, multimeters, bit error rate test sets