Milner, Inc. ยท 2 days ago
RECEPTIONIST
Milner Inc. is a vibrant and innovative company committed to delivering top-tier business technology solutions. The Receptionist serves as the first point of contact for the organization, providing exceptional customer service by professionally handling incoming calls, emails, and visitors.
Information ServicesInformation Technology
Responsibilities
Answer and route incoming customer care calls promptly and professionally
Serve as the primary point of contact for all incoming phone inquiries
Monitor and manage the customer care mailbox and respond to emails promptly
Greet visitors courteously and direct them to the appropriate person or office
Act as an overflow call center agent during high-volume periods
Maintain accurate records of calls, messages, and visitor traffic
Perform additional administrative duties as assigned
Qualification
Required
High school diploma or equivalent required
A minimum of 1 to 2 years of receptionist or office experience preferred
Excellent customer service and interpersonal skills
Strong verbal and written communication skills
Proficiency in Microsoft Office Suite and office equipment
Ability to multitask and work in a fast-paced environment
Strong attention to detail and problem-solving skills
Employees must complete all required Human Resources training