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eTeam · 3 months ago

Program Manager, Digital and Client Experience-1

Charlotte, NC

Full-time

Hybrid

Senior Level

5+ years exp

eTeam is a confidential company seeking a Senior Program Manager to drive strategic initiatives from conception through delivery. The role involves leading cross-functional programs, managing stakeholder expectations, and ensuring operational excellence throughout program lifecycles.

Information Technology

Growth Opportunities

H1B Sponsor Likely

Responsibilities

Assists with conducting process improvement and continuous improvement analyses to identify potential upgrades that would be ideal for business unit goals

Collects data to support calculating metrics that demonstrate the impact implemented changes have had on the organization

Helps monitor and test the effective business continuity planning program for the organization

Implements simple process enhancements to improve operating efficiencies and cost effectiveness

Conducts risk analysis and modelling to assess probability of specific risks occurring and evaluates the potential value or impact of occurrence with guidance from team members

Preparing reports for upper management regarding status of project

Works with functional teams across the organization to discuss and determine needs for business improvements and to strategize possible business solutions

Collects data for business diagnostics that identify, quantify and prioritize value creation projects in congruence with team feedback and input

Assists the development of designing processes and procedures that manage and mitigate risks to acceptable levels

Accumulates feedback from the organization to ensure that the transition to new programs and implemented solutions is smooth and effective

Participates in continually defining quality issues and determining approaches and methodology for addressing these issues

Lead end-to-end delivery of strategic, cross-functional initiatives from conception through closure

Develop comprehensive program strategies, roadmaps, and governance frameworks

Build and maintain executive-level relationships while managing diverse stakeholder expectations

Conduct proactive risk assessments and implement mitigation strategies

Drive continuous process improvement and operational optimization

Ensure transparent communication and alignment across all organizational levels

Mentor and develop program team members while fostering collaborative culture

Qualification

Program managementRisk assessmentCross-functional leadershipStakeholder managementProcess improvementWritten communicationVerbal communicationMentoring

Required

Program management experience, preferably including consulting or client-facing roles

Demonstrated success leading large multi-million dollar, cross-functional programs end-to-end

Strong executive presence with exceptional written and verbal communication skills

Track record of delivering complex programs on time, within budget, and to quality standards

Company

eTeam

Glassdoor4.0

eTeam is a staffing agency that also provides payrolling services.

Founded in 1999

Somerset, New Jersey, USA

501-1000 employees

http://www.eteaminc.com

H1B Sponsorship

eTeam has a track record of offering H1B sponsorships. Please note that this does not guarantee sponsorship for this specific role. Below presents additional info for your reference. (Data Powered by US Department of Labor)

Distribution of Different Job Fields Receiving Sponsorship

Represents job field similar to this job

Trends of Total Sponsorships

2025 (36)

2024 (205)

2023 (11)

2022 (7)

2021 (24)

2020 (25)