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F. Schumacher & Co. · 1 day ago

Senior IT Specialist - HUB

Columbia, SC

Full-time

Onsite

Senior Level

F. Schumacher & Co. is a company that champions design across its family of brands, offering high-quality designer products for various interior design projects. The Senior Information Technology Support Specialist will provide technical support, troubleshoot issues, and ensure the smooth operation of IT systems across the company, including support for offices in Europe and the warehouse in Fort Mill, SC.

Design

H1B Sponsor Likely

Responsibilities

Providing technical support and troubleshooting issues

Helping with desktop computer setups and maintenance

Handling help desk support tasks

Addressing user inquiries

Ensuring the smooth operation of information technology systems across the company

Qualification

System administrationIT infrastructure managementTechnical documentationTicketing SystemsProject Management ToolsSecurityCompliance ToolsAutonomous workOffice Productivity ToolsOperating SystemsProblem-solving skills

Required

Proven experience as a Senior Helpdesk Technician or similar role

Strong background in system administration and IT infrastructure management

Demonstrated ability to work autonomously and deliver projects from start to finish

Experience in creating and maintaining technical documentation

Excellent problem-solving skills and the ability to ask thoughtful clarifying questions to ensure thorough understanding

Ticketing Systems: Jira Service Management, Freshdesk, ServiceNow

Project Management Tools: Monday, Asana

Security and Compliance Tools: Vanta

Office Productivity Tools: O365, Slack

Operating Systems: MacOS, Windows 11, Windows Servers

Benefits

Competitive Salary

401K Plan

Dental Coverage

Medical Coverage

Prescription Drug Plan

Vision Coverage

Health Savings Account (HSA)

TELADOC

Company

F. Schumacher & Co.

Glassdoor3.0

F. Schumacher & Co. is a textiles company that provides floor covering.

Founded in 1889

New York, New York, USA

501-1000 employees

http://fschumacher.com

H1B Sponsorship

F. Schumacher & Co. has a track record of offering H1B sponsorships. Please note that this does not guarantee sponsorship for this specific role. Below presents additional info for your reference. (Data Powered by US Department of Labor)

Distribution of Different Job Fields Receiving Sponsorship

Represents job field similar to this job

Trends of Total Sponsorships

2025 (4)

2022 (3)

2021 (8)