Accion Labs · 1 day ago
Hybrid Mode - CRM Architect (iPaaS Services, D365, Power Apps, Power Platform) - Direct Client - Immediate Interviews
Accion Labs is seeking a CRM Architect for a direct client in the energy domain. The primary goal is to modernize and integrate Microsoft Dynamics CRM to enhance customer interaction management across various channels and systems.
Responsibilities
Architect and lead modernization of legacy CRM platforms into Microsoft Dynamics 365 CE
Define scalable enterprise data models and mapping strategies for migration
Design end-to-end security architecture, including role-based access for Customer Service Representatives
Drive process design, workflow orchestration, and advanced entity customization across Customer Service modules
Oversee CRM Services configuration and ensure alignment with business and compliance standards
Architect integration patterns using Power Platform (Power Automate, Dataverse, custom connectors, plugins)
Qualification
Required
Experience with D365 CE
Experience with iPaaS Services
Experience with Power Apps
Experience with Power Platform
Ability to modernize, customize and integrate Microsoft Dynamics CRM
Experience in defining scalable enterprise data models and mapping strategies for migration
Experience in designing end-to-end security architecture, including role-based access for Customer Service Representatives
Experience in driving process design, workflow orchestration, and advanced entity customization across Customer Service modules
Experience in overseeing CRM Services configuration and ensuring alignment with business and compliance standards
Experience in architecting integration patterns using Power Platform (Power Automate, Dataverse, custom connectors, plugins)
Company
Accion Labs
Accion Labs is a global services technology firm focused on building and transforming software products through emerging technologies.
Funding
Current Stage
Late StageTotal Funding
$93MKey Investors
True NorthTA AssociatesBasil Partners
2022-09-27Secondary Market· $93M
2020-03-26Private Equity
2011-02-01Series A
Leadership Team
Recent News
2025-09-12
2025-09-12
2025-08-22
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