Tranzeal Incorporated ยท 18 hours ago
Customer Service Representative
Tranzeal Incorporated is a mission-driven healthcare company seeking a Customer Service Representative to support patients during critical moments in their care journey. This remote role involves providing professional support, coordinating patient placements, and delivering exceptional customer service.
Responsibilities
Provide professional support via phone and email
Coordinate patient placement and treatment options with hospitals and internal teams
Deliver exceptional, compassionate customer service
Maintain accurate data while ensuring confidentiality
Support emergency placement needs when required
Qualification
Required
Customer service or contact center experience
Strong communication and multitasking skills
Comfort working with CRM systems and Microsoft Office tools
A patient-first mindset with the ability to stay calm under pressure