Medline · 1 week ago
Sr Analyst HR Knowledge & Content
Northfield, Illinois
Full-time
Hybrid
Mid, Senior Level
$92K/yr - $138K/yr
4+ years expMedline Industries, LP is a growing worldwide organization seeking a Sr Analyst HR Knowledge & Content. This role leads the management and optimization of HR knowledge assets, ensuring access to accurate and relevant information, while collaborating with various stakeholders to enhance the HR knowledge base.
Consumer GoodsHealth CareHospitalityManufacturingMedical
Responsibilities
Support the design and implementation of an integrated taxonomy for HR knowledge and content
Collaborate with cross-functional partners to determine ideal content structures, ensuring seamless access to knowledge via search and AI tools
Establish governance standards for content updates and archival processes
Lead ongoing review cycles to ensure knowledge and content remain accurate, relevant, and aligned with organizational policies
Coordinate utilization of knowledge by AI-powered tools, ensuring accurate answers are generated based on HR content
Partner with cross-functional stakeholders to proactively improve the HR knowledge base based on employee feedback, system analytics, and support trends
Provide leading practices and support to content owners, helping to improve the employee experience via HR knowledge
Qualification
Required
Bachelor's degree in HR, Business, IT, or related field
At least 4 years of experience in HR operations, HR technology, knowledge management, and/or content creation
Strong knowledge of HCM and Service Management platforms
Experience with content creation and knowledge base management
Experience managing projects or cyclical activities involving multiple stakeholders
Ability to effectively communicate complex issues with a high level of effectiveness
Preferred
Experience with Zendesk, ServiceNow, Salesforce, or similar tools to manage a knowledge base
Experience with AI technology tools in the HR space (chatbots, virtual assistants, generative content tools)
Experience with Workday, UKG, and Zendesk systems
Experience with building and managing knowledge and content taxonomies
Benefits
Health insurance
Life and disability
401(k) contributions
Paid time off
Company
Medline
Medline is the largest provider of medical-surgical products and supply chain solutions serving all points of care.
10001+ employees
H1B Sponsorship
Medline has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (344)
2024 (144)
2023 (142)
2022 (143)
2021 (137)
2020 (113)
Funding
Current Stage
Public CompanyTotal Funding
$0.5MKey Investors
North Carolina Department of Commerce
2025-12-17IPO
2021-06-05Private Equity
2019-09-12Grant· $0.5M
Leadership Team
Steve Miller
Chief Operating Officer
Amanda Laabs
Chief Product Officer
Recent News
Packaging-Gateway.com
2026-01-16
2026-01-13
Company data provided by crunchbase