IndiMade Brands · 2 days ago
Warehouse Operations Manager – Production / Light Assembly
IndiMade Brands empowers passionate makers by providing high-quality supplies and exceptional customer service. The Warehouse Operations Manager oversees daily warehouse, production, and light assembly operations, focusing on safety, quality, and productivity while leading high-performing teams.
Responsibilities
Maintain a consistent presence on the production floor to observe processes and engage directly with employees
Foster a professional, collaborative, and accountable work environment
Communicate goals, expectations, and operational updates through regular team meetings
Train, coach, and develop team leads and associates
Oversee warehouse, production, and light assembly activities to maximize efficiency, accuracy, and customer satisfaction
Ensure departments meet shipment goals, production schedules, quality standards, and inventory requirements
Develop, implement, and enforce standard operating procedures (SOPs)
Establish and monitor key performance indicators (KPIs)
Identify operational gaps and lead process improvement initiatives
Reduce waste and operating costs while improving throughput and productivity
Maintain compliance with OSHA regulations and company safety policies
Enforce PPE usage and safe operating procedures
Train employees on safety standards and emergency response procedures
Ensure all products meet established quality control standards
Address quality issues in coordination with department leadership
Maintain accurate inventory levels through cycle counts and effective resource utilization
Oversee routine maintenance of warehouse and production areas
Ensure assigned teams or contractors complete facility-related tasks in a timely manner
Conduct performance evaluations and provide ongoing feedback
Partner with Human Resources on hiring, coaching, discipline, and termination decisions as needed
Qualification
Required
Minimum of 5 years of supervisory experience in a warehouse, production, or manufacturing environment
Experience directly managing teams of 20–30 or more employees
Working knowledge of Warehouse Management Systems (WMS) and barcode scanning technology
Strong understanding of warehouse operations and business improvement drivers
Experience developing, documenting, and enforcing SOPs
Strong leadership, communication, and problem-solving skills
Ability to prioritize tasks and manage workflows in a fast-paced environment
Proficiency in Microsoft Office applications (Excel, Word, etc.)
Ability to stand and walk throughout the production floor for extended periods
Ability to occasionally lift or carry up to 30 lbs
Ability to bend, stoop, and reach as required
Visual and auditory ability to observe operations and communicate effectively in a manufacturing environment
Preferred
Bachelor's Degree preferred
Associate's Degree acceptable with additional demonstrated warehouse leadership experience