NHS Ayrshire & Arran · 1 week ago
User Researcher EC-1555
Location, WV
Full-time
Hybrid
Mid LevelNHS Education for Scotland (NES) is the national health board responsible for workforce development, education, and training in Scotland. They are seeking two User Researchers to join their team working on MyCare.scot, a public-facing digital service aimed at improving access to health and care information. The role involves conducting user research to inform the development of user-centered digital services.
Health CareHospital
Responsibilities
Proven experience as a user researcher or equivalent role
A clear understanding of user research techniques in the context of digital services/web applications, for existing and in-development products
Experience of managing usability testing of web or mobile applications
Understanding of user recruitment and how to optimise the impact of remote research
Experienced in collaborating with multi-disciplinary teams, communicating research in a clear, meaningful and actionable manner
Demonstrate honesty, integrity, care and compassion when dealing with others, utilising tact and persuasion skills when necessary
Ability to work on own initiative, to organise and prioritise own workloads, to meet strict deadlines
Qualification
Required
Proven experience as a user researcher or equivalent role
A clear understanding of user research techniques in the context of digital services/web applications, for existing and in-development products
Experience of managing usability testing of web or mobile applications
Understanding of user recruitment and how to optimise the impact of remote research
Experienced in collaborating with multi-disciplinary teams, communicating research in a clear, meaningful and actionable manner
Demonstrate honesty, integrity, care and compassion when dealing with others, utilising tact and persuasion skills when necessary
Ability to work on own initiative, to organise and prioritise own workloads, to meet strict deadlines
You must have eligibility and entitlement to work in the UK which is required to be maintained throughout your period of employment
Benefits
Life-work balance - with opportunities for flexible working and hybrid working
Generous NHS pension scheme
Annual incremental salary progression (up to the maximum of the salary band) plus annual NHS salary scale review
Annual Leave - 27 Days increasing in line with service plus 8 days public holiday
NHS discounts and more
Company
NHS Ayrshire & Arran
NHS Ayrshire & Arran provides healthcare and social care services to the ayrshire and arran region.
1001-5000 employees
Funding
Current Stage
Late StageRecent News
2025-11-04
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