Clinical Support Coordinator jobs in United States
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Pinnacle Fertility ยท 1 day ago

Clinical Support Coordinator

Pinnacle Fertility is the nation's fastest-growing physician-centric fertility care platform, supporting high-performing fertility clinics. They are seeking a Clinical Support Coordinator to create a smooth, welcoming, and patient-centered experience by assisting both patients and clinical staff in various tasks throughout the clinic.

Health Care
Hiring Manager
Allison Del Puerto
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Responsibilities

Greet, room, and guide patients throughout their visit, ensuring smooth transitions between lobby, bloodwork stations, exam rooms, and procedure areas
Prepare and clean exam rooms, including restocking supplies and maintaining readiness for patient care
Set up procedures with appropriate supplies and equipment to support efficient care delivery
Assist with patient-related follow-up tasks, coordinating with front desk staff, navigators, and providers as needed
Monitor patient progress and workflow to ensure timeliness and reduce wait times
Facilitate communication between laboratory orders, outside partners (e.g., Labcorp), and the care team
Support administrative functions, including data entry, copying, faxing, mailing lab specimens, and pre-charting
Assist during procedures by obtaining additional supplies, ensuring the medical assistant can remain focused on patient care
Enter patient identification into ultrasound machines and support in-room charting and documentation
Provide chaperoning when requested during procedures, ensuring patient comfort and safety
Track and assist with equipment maintenance and supply ordering
Support coordination of add-on or delayed patient appointments to help maintain efficient clinic flow

Qualification

Communication skillsCustomer service experienceMultitaskingOrganizedInterpersonal skillsDetail-orientedPatient confidentialityCompassionate approach

Required

Strong customer service experience required
Strong communication and interpersonal skills with a patient-first mindset
Ability to multitask, anticipate needs, and work collaboratively with clinical and administrative staff
Organized and detail-oriented with a focus on accuracy in patient information and documentation
Commitment to maintaining patient confidentiality and a professional, compassionate approach
Willingness to cover weekends, holidays, and work at various locations as needed

Preferred

Previous experience in a healthcare or patient-facing support role preferred

Benefits

Comprehensive healthcare
Dental
Life, and vision insurance
Generous PTO
Paid holidays
Retirement savings program

Company

Pinnacle Fertility

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Pinnacle Fertility is a physician-centric fertility care platform.

Funding

Current Stage
Late Stage

Leadership Team

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Beth Zoneraich
Chief Executive Officer
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Danielle Kaczmarek-Birk
Assistant CBO Manager
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Company data provided by crunchbase