Riverside Community Care · 19 hours ago
Vice President of Quality Management
Dedham, MA
Full-time
Hybrid
Director/Executive
$120K/yr - $140K/yr
7+ years expRiverside Community Care is one of the largest and most respected community-based not-for-profit behavioral healthcare organizations in Massachusetts. The Vice President of Quality Management will lead the quality, compliance, privacy, and risk management functions to ensure organizational excellence and promote safe, ethical, and person-centered care across services.
CommunitiesEducationHealth Care
Responsibilities
Serve as Riverside’s Compliance and Privacy Officer, guiding our organization in HIPAA/privacy, human rights, accessibility, policy governance, and records management
Oversee our organization's response to incidents, critical events, and legal matters involving individuals served, ensuring accountability and compassionate resolution
Establish organization-wide frameworks, standards, and reporting structures that promote consistent quality and risk management practices
Partner with divisional leadership to identify trends to inform corrective actions and foster a culture of continuous quality improvement
Chair key organizational committees, represent Riverside in external quality forums, and cultivate strong, positive relationships with regulatory stakeholders
Lead the development, supervision, and succession planning of the Quality Management Department in collaboration with the President/CEO
Qualification
Required
Bachelor's degree required
7-10 years of progressively responsible experience in quality management, compliance, risk management, or related areas within behavioral health or human services
Strong communication skills, both verbal and written, including the ability to present complex information clearly to diverse stakeholders
Proficiency with Microsoft Office and comfort using data systems and technology to support reporting and quality functions
Ability to collaborate effectively with internal and external stakeholders, including regulatory bodies, payors, and legal partners
Valid driver's license and reliable access to a vehicle
Demonstrated experience leading quality management functions and implementing organization-wide quality, compliance, risk, or performance improvement systems
Experience supervising and developing professional and para-professional staff
Preferred
Master's degree preferred
Experience in mental health, behavioral health, or developmental and cognitive services strongly preferred
Benefits
Comprehensive, high-quality health, dental, and vision insurance options
Flexible Spending Accounts – both medical and dependent care
Eleven paid holidays
Separate accruals for vacation (increases with tenure), personal, and sick time
Tax-deferred 403(b) retirement savings plan with employer match
Employee Assistance Plan / Travel Assistance Plan
Employee bonus for referrals resulting in hiring
Discounts to movie theaters, sporting, and entertainment events
Employee YMCA discount: 10% off a YMCA monthly membership and 50% off the joiner’s fee
Company
Riverside Community Care
Each year Riverside Community Care provides more than 40,000 children, adolescents
1001-5000 employees
Funding
Current Stage
Late StageLeadership Team
Patrick Chilcott
CFO
Marsha Medalie
President (previously Executive Vice President/COO)
Recent News
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