Vida Health · 3 days ago
Sr. Group Product Manager- Member Experience
United States
Full-time
Remote
Senior Level, Lead/Staff, Director/Executive
$190K/yr - $215K/yr
7+ years expVida Health is a virtual, personalized obesity care provider that aims to improve health outcomes through evidence-based treatment. The Senior Group Product Manager for Member Experience will lead initiatives to enhance member engagement and retention while ensuring a seamless experience through AI-enabled personalization.
Health CareMedicalmHealthPersonal HealthTherapeutics
Responsibilities
Develop and articulate a long-term MX strategy grounded in personalization, behavior change and clinical intelligence
Define the North Star for member engagement and the metrics ladder beneath it
Translate the 2.0 vision (“the Interaction Machine”) into a concrete roadmap
Personalize journeys (“My Path”), habit loops and adaptive clinical nudges
Progress dashboards rooted in clinical data, outcomes and behavior
Automate content/habit recommendations powered by LLMs + ML models
Deliver dynamic visit cadence + async/sync clinical workflow integration
Build durable, scalable systems (not one-off features)
Ship fewer, larger, high-leverage bets with clear ROI
Ensure MX is represented in enterprise client discussions, sales materials and ROI analysis
Partner tightly with Onboarding PMs and Clinical Experience PMs to ensure a seamless journey
Bring clarity, crisp writing and measurable thinking into every forum
Qualification
Required
Bachelors Degree at a minimum
7-10+ years in product management, with at least 2 years managing PMs
Experience shipping consumer or patient-facing experiences at scale
Proven track record improving engagement, retention or habit-building
Comfortable working with ML/AI teams or building highly personalized systems
Strong data and insights muscles (SQL and experimentation familiarity strongly preferred)
Ability to operate in a fast-moving, ambiguous environment
Preferred
Healthcare experience: condition-based programs, telehealth, care management, behavioral health, GLP-1
Experience with LLM-driven products or personalization engines
Background in behavioral design (BJ Fogg, COM-B, habit formation, etc.)
Company
Vida Health
Vida Health is a virtual care platform that provides health coaching from experienced health care providers and medical institutions.
201-500 employees
H1B Sponsorship
Vida Health has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2024 (2)
2022 (3)
2021 (5)
Funding
Current Stage
Late StageTotal Funding
$216.5MKey Investors
Ally Bridge GroupCanvas Prime
2023-11-09Series Unknown· $28.5M
2021-05-05Series D· $110M
2020-04-30Series Unknown· $25M
Leadership Team
Joe Murad
Chief Executive Officer
Jason Macaleer
Chief Strategy Officer (CSO)
Recent News
Company data provided by crunchbase