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Riverstone Logistics · 21 hours ago

Field Quality Supervisor

Summerville, SC

Full-time

Onsite

Entry, Mid Level

1+ years exp

Riverstone Logistics is committed to being an honest and dependable freight forwarding partner, focused on enhancing customer experience through final mile deliveries. The Field Quality Supervisor will manage logistics operations, ensuring compliance with standards and maintaining relationships with motor carriers and client representatives.

Freight ServiceLogisticsTransportationWarehousing

No H1B

Responsibilities

Responsible for consistently meeting and exceeding client service goals

Oversee the daily outbound operations of multiple client retail locations and their various components, ensuring compliance with company, client, local, state, and federal policies and regulations

Maintains a professional appearance always

Leverages routing software to ensure that all client deliveries are scheduled and tendered

Managing and maintaining communication regarding special requests from clients and their customers within their assigned territory

Ensures daily meetings with service providers and teams are conducted consistently, ensuring performance rankings are accurate and updated daily, following standard Company operating procedures

Interpret and share location KPIs with key stakeholders

Partner with motor carriers to facilitate compliance and delivery capacity for the client

Responsible for the upkeep and maintenance of all assigned assets, both from RLX and the client

Conduct daily onsite store audits to ensure client satisfaction with RLX deliverables

Collaborate with fellow peers on daily functions including work allocation, training, and problem resolution

Performing other work-related duties as assigned

Qualification

Appliance installationLast mile distributionSupply chain operationsMicrosoft OfficeExcelPower BIEffective communicationProblem solvingConflict resolutionInterpersonal skills