M365 Application Support Intern jobs in United States
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American Chemical Society · 21 hours ago

M365 Application Support Intern

American Chemical Society is seeking a detail-oriented and tech-savvy individual to join the WICS team as an M365 Application Support Intern. In this entry-level role, you will assist in providing technical support and troubleshooting for Washington’s supported M365 applications, ensuring smooth operation and addressing user inquiries efficiently.

ChemicalCommunitiesNon Profit
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H1B Sponsor Likelynote

Responsibilities

Provide first-level support for Washington’s supported M355 applications, including responding to user inquiries, troubleshooting issues, and resolving technical problems
Escalate complex issues to senior support staff or development teams as needed
Assist M365 Application Trainer in maintaining user guides, FAQs, and other documentation to improve the overall user experience
Log and track reported issues using WICS’ M365 Support SharePoint List, ensuring timely follow-up and resolution
Stay updated on the latest M365 application features, updates, and best practices related to the M365 applications
Support M365 Product Owner with M365 Administration tasks
Perform User Acceptance Testing during M365 Application development
Other duties as assigned

Qualification

M365 applications supportTechnical troubleshootingUser Acceptance TestingDocumentation maintenanceCommunication skills

Required

Completed degree in Information Technology

Company

American Chemical Society

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The American Chemical Society is a non-profit scientific society that supports scientific research and inquiry in the field of chemistry.

H1B Sponsorship

American Chemical Society has a track record of offering H1B sponsorships. Please note that this does not guarantee sponsorship for this specific role. Below presents additional info for your reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (7)
2024 (8)
2023 (6)
2022 (5)
2021 (3)
2020 (5)

Funding

Current Stage
Late Stage

Leadership Team

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Albert Horvath
Treasurer and Chief Financial Officer
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Company data provided by crunchbase