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Certus Healthcare · 1 day ago

Business Office Manager Clinton TWP

Clinton Township, MI

Full-time

Onsite

Mid, Senior Level

2+ years exp

Certus Healthcare is seeking a Business Office Manager to oversee all community accounting functions within their finance department. This role involves managing accounts payable, accounts receivable, and billing processes, while also serving as a liaison with corporate accounting representatives.

Health CareMedicalOncologyRehabilitation

Responsibilities

Provides quality customer service efficiently to residents, family, co-workers and vendors in a manner that ensures satisfaction

Responsible for the smooth running of all business office functions to include: accounts payable, accounts receivable, billing and patient inquiries

Responsible for all accounting related to documenting, preparing, and distributing patient statements

Responsible for aging/past due account collection and analysis

Develop collection strategies to reduce delinquent accounts

Makes recommendations to Executive Director regarding write-offs

Participates in Triple-Check meetings in coordination with clinical nursing, home office, and therapy teams

Maintains daily census and assists in the verification of insurance on all referrals and new admissions

Demonstrates proficient use of healthcare billing software

Reviews and provides detailed analysis of monthly financial statements, including variance reports

Prepares and provides reports to corporate accounting and Executive Director

Participates in internal and external financial audits. Must participate in monthly AR reviews with the Executive Director and corporate representatives

Attends all mandatory meetings and in-service meetings

Follows all safety precautions, including the use of necessary devices or equipment

Supervises receptionist position and/or other administrative positions as indicated or assigned

Serve as third-party insurance advisor to department heads for prospective and incoming residents, as well as bill third-party insurance for services provided

Manage Medicaid applications, renewals, and any issues that may arise. Verifies and delivers appropriate Medicaid letters to the patient or responsible party

Manages and reports the daily census to the appropriate personnel. Responsible for entering daily census into the computer and balancing the census at month end

Participates in the marketing calls and performs marketing functions in the community

Sends communication letters to all past due accounts monthly. Pursues collection of outstanding balances of private pay or patient pay amounts

Initiate and follow through on small claims proceedings as indicated until the case is settled, representing Mission Point Healthcare in claims court if needed

Manage and participate in working with the patients and families as it relates to billing questions. Explain insurance coverage and discuss billing questions and problems with residents and responsible parties

Maintain resident business office files. Log and send discharged resident files to offsite storage facility

Communicate in PCC any changes in resident status as it affects billing. Receive pre-authorizations for treatment as required by Medicaid or other third-party payers

Manage the patient trust fund in PCC. Provide funds to residents upon request, make deposits from residents and family members, balance the account monthly, and issue quarterly statements to residents

Allocate vendor invoices for accounts payable

Manage and record patient pay deposits in PCC. Make bank deposits using a check reader or by bank carrier

Performs other duties or functions as assigned

Qualification

Business office managementPayer sources knowledgeHealthcare billing softwareMicrosoft OfficeCollection strategiesDeposit managementEffective communication

Required

Two years of Business office management

Knowledge and understanding of payer sources (Medicare, Medicaid, private insurance)

Communicate effectively and work with the residents and families on insurance billing items skills to be efficient in tasks and effective in communication

Ability to manage and handle deposits for the Corporation

Knowledge and ability to use a personal computer with emphasis on business software such as Microsoft Office

Skill and ability to pursue collection matters with patients, families or agencies

In the event of an emergency, employee must be physically able to assist in patient evacuations

Preferred

Bachelor's degree from a college or university preferred; or one to two years related experience and/or training; or equivalent combination of education and experience