ABCS, Inc. IT Executive and Contingent Workforce Staffing · 4 months ago
Phoenix, AZ - IT - AZASRS - Technical Services Division (TSD) - Developer - Enterprise Applications and Operations Manager
Phoenix, AZ
Full-time
Onsite
Director/ExecutiveABCS, Inc. is a staffing company specializing in IT executive and contingent workforce solutions. They are seeking an Enterprise Applications and Operations Manager to lead a team, manage business operations, and ensure applications meet user requirements while improving system efficiency.
EmploymentInformation TechnologyRecruitingStaffing Agency
No H1B
Responsibilities
Day-to-day responsibilities are 60% people management/leadership, 40% hands-on technical
Lead, coach, and mentor to motivate staff and produce expected results
Manage and provide direction in support of business operations
Ensure that applications meet business requirements and systems goals, fulfill end-user requirements, and identify and resolve systems issues
Review and analyze existing applications' effectiveness and efficiency, and then develop strategies for improving or leveraging these systems
Manage assigned projects
Research and make recommendations on software products and services in support of procurement and development efforts
Evaluate, install, configure, test, deploy, and maintain applications, systems software, products, and/or enhancements to existing applications throughout the enterprise
Assist team with day-to-day hands-on technical and operational responsibilities
Coordinate feasibility studies for software and system products under consideration for purchase, and give advice based on findings
Collaborate with other IT teams, including Information Security, Service Desk, Quality Assurance, internal business areas, and external service providers to ensure a stable, secure, well-performing, and available infrastructure and applications environment
Analyze documentation and technical specifications of any new application under deployment or consideration to determine its intended functionality
Negotiate contracts with software and service providers
Liaise with company’s software suppliers for prompt resolution of any problems or emergencies
Maintain inventory of company software and systems assets and their corresponding contracts/agreements
Develop and communicate training and documentation for end users, hold clinics as necessary, and other user-related activities
Monitor, identify, and resolve complex infrastructure and application problems
Manage and remediate security vulnerabilities
Adhere to Incident, Problem, Configuration and Change Management processes and agreed-upon service levels
Qualification
Required
Proven experience in overseeing the direction, implementation, and support of software solutions
Strong project management skills and/or substantial exposure to project-based work structures
Direct, hands-on experience with automated software management tools
Strong knowledge of multi-tiered applications, software quality assurance best practices, and methodologies, including automated SDLC pipelines
Must have: Experience with AWS Public Cloud Infrastructure including infrastructure as code (CloudFormation, CodeCommit, CodePipeline)
Extensive experience with administering and maintaining core infrastructure and software applications
IBM FileNet
Kofax (Tungsten Automation)
Atlassian Jira, Jira Service Management, Confluence
Fortra GoAnywhere Managed File Transfer (MFT)
Public Key Infrastructure
Microsoft Windows Server and client operating systems, Active Directory, Group Policy and other related technologies
Linux Server operating systems
Docker Containers and Kubernetes
SolarWinds Network Monitoring and Alerting product suite
Technically fluent in scripting languages, including Powershell to automate operational tasks and routines for efficiency and accuracy
Working knowledge of network and computer operating systems, including Windows and Linux
Excellent understanding of the organization's goals and objectives
Knowledge of applicable data security/privacy policies
Company
ABCS, Inc. IT Executive and Contingent Workforce Staffing
Certifications: MBE Certification – “WRMSDC” The Western Regional Minority Supplier Development Council – Certificate # WR03208 MBE Certified by CPUC, California Public Utilities Commission (VON: 15030026) DBE certified by VTA – California Unified Certification Program (File No: 040243) ABCS is one of the top IT Executive and Contingent Workforce Staffing companies (since 2012) in the United States, providing clients with comprehensive IT staffing services and efficient solutions from our two offices located in San Jose, CA, and Phoenix, AZ.
Founded in 2010
51-200 employees
Funding
Current Stage
Growth StageRecent News
2022-02-22
Company data provided by crunchbase