IT Operations Associate (2nd Shift) jobs in United States
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JD Finish Line · 2 days ago

IT Operations Associate (2nd Shift)

positionGreater Indianapolis
timeFull-time
remoteOnsite
seniorityEntry Level
date1+ years exp

JD Finish Line is seeking an IT Operations Associate to provide Tier I operational monitoring and basic support for their IT environment. The role involves monitoring applications, network, and hardware, as well as maintaining backups and alerting against outages.

ApparelRetail
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H1B Sponsor Likelynote

Responsibilities

Provide 24X7 monitoring and basic support for IT systems including but not limited to: Network Circuits, Network Hardware, Servers, Applications, Web, and Scheduled Jobs (Peoplesoft, Control-M)
Acts as main point of contact for monitoring, maintenance and test and turn-up of network infrastructure initiatives for all Finish Line locations (MPLS, Broadband, Wide Area Network (WAN)
Monitors system health of servers (Physical/Virtual), Databases (SQL, Informix, Oracle), and Network (Cisco/Meraki)
Monitors processes such as Finish Line Store nightly sales polling, financial and inventory movement jobs
Alerts against outages and performance issues to on-call IT personnel
Performs basic testing and troubleshooting of network issues
Works with Telecommunication vendors for Moves, Adds, and Changes as well as network outages for dispatches and troubleshooting
Responsible for updating documentation as it relates to incidents and procedures

Qualification

Networking technologiesMPLS Wide Area NetworkServer monitoringDatabase managementBasic troubleshootingDocumentation updatesCustomer service

Required

Associates Degree or equivalent work experience with an emphasis on networking technologies
1 to 2 years of experience in an IT Operations or Help Desk environment preferably with MPLS Wide Area Network (WAN) experience

Company

JD Finish Line

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We are JD Finish Line, a premium retailer providing the latest and most exclusive athletic sneakers, apparel and accessories since 1976.
dateFounded in 1976
location
Indianapolis, Indiana, USA
people-size10001+ employees
web-link
http://www.finishline.com

H1B Sponsorship

JD Finish Line has a track record of offering H1B sponsorships. Please note that this does not guarantee sponsorship for this specific role. Below presents additional info for your reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (5)
2024 (3)
2023 (4)
2022 (3)
2021 (5)
2020 (2)

Funding

Current Stage
Public Company
Total Funding
unknown
2018-03-26Acquired
1992-06-21IPO

Leadership Team

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Michael Grimes
Senior Vice President, Chief Marketing Officer JD NORTH AMERICA
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Adela Zyniak
Talent Acquisition Partner
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Recent News

Syracuse.com
National sneaker, clothing retailer closes at Destiny USA, then becomes part of another store
2025-09-03
BizTimes Milwaukee
Kohl’s sees turnaround progress in Q2, but sales lag continues
2025-08-29
9to5Toys
Finish Line offers up to 50% off Nike, adidas, Jordan, more for Father’s Day with deals from $8
2025-06-10
Company data provided by crunchbase