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Brooksource · 1 day ago

Senior System Analyst

United States

Contract

Remote

Mid, Senior Level

$70/hr - $70/hr

2+ years exp

Brooksource is looking for a Senior Systems Analyst to develop advanced knowledge in Optum Serve’s enterprise application suite and apply business and system knowledge across multiple areas of the technology stack. The role involves triaging issues, assisting in smaller software initiatives, and engaging in Sprint software release cycles while maintaining documentation and supporting application performance.

EmploymentHuman ResourcesInformation Technology

Growth Opportunities

No H1B

Security Clearance Required

U.S. Citizen Only

Responsibilities

Assist team to triage issues and work with software development team to solve issues for assigned systems

Update documented solutions to common issues to allow for better triage and support

Develop as Subject Matter Expert in several technology areas to the Application Support Team

Assist in smaller software initiatives including planning, work breakdown, documentation and systems support and configuration efforts

Maintain documentation for systems triage

Engage in Sprint software release cycles for testing and communication across business

Assist to research and identify patterns to improve overall quality

Assist others in application of systems and business knowledge

Beginner knowledge of system database and data analytics

Engage in Service Area Scrum ceremonies

Participate in Application Support OnCall Phone Triage process

Qualification

AI tools in software developmentBusiness analysisHealthcare operationsApplication architectureSQL query skillsAgile methodologyAnalytical skillsProblem-solving skillsAttention to detailVerbal communicationWritten communicationTeamworkAdaptability

Required

Experience leveraging AI tools in the software development (or product) lifecycle in order to improve quality and efficiency

2+ years of experience related to business analysis, healthcare operations or application architecture

Demonstrated knowledge of system applications and functional areas

Understanding of complex database structures and relationships

Beginning to Intermediate SQL query skills

High level of adaptability to changing work environments

Must be able to understand business processes that cross many functional operational units

Strong analytical and problem-solving skills as well as attention to detail are essential as are excellent verbal and written communication skills and the ability to communicate effectively with individuals at all levels of the organization

Must have the capability to work independently as well as on a team and prioritize projects while meeting critical deadlines

Knowledge of Agile / Large Scale Scrum system development methodology

Excellent analytical skills, with the ability to present fact-based recommendations in a clear, logical, and concise way

Equivalent combination of education, experience and/or applicable military experience will be considered

This position will support Optum Serve's performance of a United States (U.S.) Government contract and will require the successful applicant to access and/or process Non-Critical Sensitive information (Personally Identifiable Information [PII]/Protected Health Information [PHI]) from or contained in a U.S. Government IT system

To fulfill the data and IT system access requirements for this position, the successful applicant will be required to successfully complete a Trustworthy Determination, which will require the successful applicant to: 1) be a U.S. citizen 2) pass a National Agency Check with law enforcement in order to obtain the access privileges required by the position and 3) pass a Credit Check in order to obtain the access privileges required by the position