Apply on Employer Site

PFS - Professional Financial Services · 18 hours ago

Customer Service Representative

Indianapolis, IN

Full-time

Onsite

New Grad, Entry Level

Professional Financial Services (PFS) has been assisting customers with their automobile financing needs since 1995. They are seeking a Customer Service Representative to provide outstanding service, perform collection activities, and assist with various customer-related tasks.

Financial Services

Hiring Manager

Amber Giles

Responsibilities

Provide outstanding customer service and problem resolution

Perform collection activities on delinquent accounts

Assist with insurance verifications

Perform Welcome Calls

Act as back up to our Administrative Assistant to receive loan payments and fund loans

Perform Skip Tracking and other locate activities

Qualification

Customer serviceCollections experienceProblem resolutionInsurance verificationCommunication skills

Required

Exceptional communication skills

Providing noteworthy customer service

Building relationships with customers

Outstanding customer service and problem resolution

Performing collection activities on delinquent accounts

Assisting with insurance verifications

Performing Welcome Calls

Acting as back up to the Administrative Assistant to receive loan payments and fund loans

Performing Skip Tracking and other locate activities

Previous customer service and/or collections experience

A valid state driver's license, with an acceptable driver's record

Access to a reliable automobile for work use

Benefits

Medical insurance ( minimal cost to the employee )

Dental

Vision

Life insurance

Short-and long-term disability

Profit sharing

401k with company matching

Paid sick, holiday, and vacation time

Monthly Bonus Potential

Community Service

Growth Potential

TOP-of-the-line training

Company

PFS - Professional Financial Services

Our business is purchasing finance contracts for used automobiles, trucks, and motorcycles that originate from both franchise and independent vehicle dealers.

Founded in 1995