Willcox Matthews · 1 day ago
Quality Assurance Manager
Belmont, NC
Full-time
Onsite
Senior Level
$90K/yr - $95K/yr
5+ years expWillcox Matthews is seeking a Quality Manager to oversee all quality assurance and quality control activities within the organization. This role involves maintaining compliance with industry standards, leading audits, and developing quality processes while promoting a culture of continuous improvement.
Staffing & Recruiting
Hiring Manager
Matt Reynolds
Responsibilities
Develop, maintain, and improve the Quality Management System (QMS) in alignment with ISO 9001 or other applicable standards
Lead internal, customer, and third‑party audits
Maintain quality documentation, procedures, and records
Ensure compliance with regulatory, customer, and industry requirements
Oversee incoming, in‑process, and final inspection activities
Establish and track quality KPIs, metrics, and reporting dashboards
Manage non‑conformance investigations, corrective actions, and preventive actions
Oversee calibration programs for inspection and measurement equipment
Support first‑article inspections and customer qualification processes
Lead and mentor quality inspectors and technicians
Work closely with engineering, production, and supply chain teams to resolve quality issues
Serve as the primary point of contact for customer quality concerns and supplier quality performance
Promote a culture of quality, accountability, and continuous improvement across the organization
Lead root‑cause analysis using structured problem‑solving tools (5 Whys, Fishbone, DMAIC, etc.)
Identify and implement process improvements to reduce defects, scrap, and rework
Support lean manufacturing initiatives and standardization of work processes
Qualification
Required
Bachelor's degree in Engineering, Quality Management, or related field (or equivalent experience)
5+ years of quality experience in a manufacturing or engineering environment
Strong understanding of ISO 9001 or similar quality standards
Proficiency with measurement tools, GD&T, and inspection methodologies
Experience leading audits and managing corrective action processes
Strong communication, leadership, and analytical skills
Preferred
ASQ certifications (CQE, CQA, CQM/OE)
Experience in precision machining, fabrication, or engineered components
Familiarity with ERP/MRP systems and digital quality tools
Six Sigma Green Belt or higher
Company
Willcox Matthews
Operating across the UK, Europe & the USA, we have an unrivaled commitment to service delivery and the fulfillment of your business objectives.
11-50 employees
Funding
Current Stage
Early StageCompany data provided by crunchbase