This job has closed.

Wells Fargo · 1 day ago

HR Service Delivery Consultant

MINNEAPOLIS, MN

Full-time

Hybrid

Entry, Mid Level

$68K/yr - $114K/yr

2+ years exp

Wells Fargo is seeking an HR Service Delivery Consultant to join the Human Resources team. In this role, you will participate in initiatives for process improvements in various HR functional areas and work on internal HR information systems to enhance operational efficiency.

BankingFinancial ServicesFinTechInsurancePayments

No H1B

Responsibilities

Participate in low to moderately complex initiatives and identify opportunity for process improvements across one or more HR service delivery area; products and processes may be related to, but not limited to, one or more HR functional areas such as: Talent Acquisition, Talent Management, pay, benefits, incentive plan administration, HRIS and records management, leave of absence, employee and labor relations, HR compliance

Participate in planning and analysis, quality, and process improvement initiatives

Review, analyze, and consult on basic business, operational, or technical assignments or challenges that require research, evaluation, and selection of alternatives, and exercise independent judgment to guide medium risk deliverables

Work on internal human resources information systems such as Workday, ServiceNow, and/or other specialized processes/tools within HR functional areas to assess challenges and improve operational and process efficiency

Participate in developing policies and procedures as well as implementation of best practices and initiatives

Present recommendations for resolving low to moderately complex situations and exercise independent judgment while developing expertise in the function, policies, procedures, and compliance requirements leveraging thorough knowledge of products, processes, and standard resolutions for most service delivery issues

Collaborate and consult with functional colleagues, internal partners and stakeholders, including internal or external customers

Provide guidance to less experienced team members on HR products and processes and how it impacts service delivery outcomes

Qualification

HR operations experienceServiceNow HR moduleWorkday HCMHR process designChange managementIntelligent AutomationMicrosoft Office skillsOperational knowledge of HR toolsCollaboration skillsCritical thinking skills

Required

2+ years of Human Resources operations experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education