Heartland Consulting ยท 1 day ago
Quality Assurance Manager - Science and Technical Support Services
Saint Petersburg, FL
Full-time
Hybrid
Senior Level
5+ years expHeartland Federal Joint Venture (HFJV) is a certified Woman-Owned Small Business with over 20 years of expertise in federal science and technical support. The Quality Assurance Manager will oversee compliance, quality control, and continuous improvement processes for USGS contracts, ensuring high standards in research and data management.
Business DevelopmentFinancial ServicesGovernmentInformation TechnologyManagement ConsultingSmall and Medium Businesses
No H1B
U.S. Citizen Only
Responsibilities
Develop and implement QA plans, including audits, checklists, and metrics tracking for deliverables (e.g., data reports, geospatial outputs)
Conduct regular quality reviews and inspections, ensuring adherence to ISO 9001:2015, CMMI Level 3, and federal regulations like SCA/Wage Determinations
Monitor contract performance, aggregating data from TOs to identify trends, risks, and improvement opportunities (e.g., achieving 98% on-time delivery)
Collaborate with the PM and Technical Lead to resolve quality issues, providing training and feedback to teams across Southeast locations
Maintain documentation for compliance, including risk registers and lessons learned from prior federal projects
Support reporting to USGS, incorporating QA findings into progress updates and corrective actions
Drive continuous improvement initiatives, aligning with best practices for science/technical services
Qualification
Required
Bachelor's degree in Quality Management, Business Administration, Environmental Science, or related; advanced certification (e.g., ASQ CQA) preferred
5+ years in QA for federal contracts, preferably in science/technical or environmental fields
Experience with quality frameworks (ISO, CMMI) and tools (e.g., audit software, metrics dashboards)
Strong attention to detail, analytical skills, and ability to work in multi-site environments
U.S. citizenship required; familiarity with FAR and federal compliance
Occasional travel required
Preferred
advanced certification (e.g., ASQ CQA)
Benefits
Comprehensive health, dental, vision, and 401(k) with match.
Flexible hybrid work, paid time off, and professional development opportunities.
Company
Heartland Consulting
Heartland Consulting offers management consulting, and financial management services to state and local governments and commercial firms.
51-200 employees
Funding
Current Stage
Growth StageLeadership Team
John English
Chief Executive Officer
Paul Gates
Chief Financial Officer
Company data provided by crunchbase