Xylem · 2 weeks ago
Business Process Analyst, P2P
Charlotte, NC
Full-time
Hybrid
Mid Level
$65K/yr - $90K/yr
3+ years expXylem is a Fortune 500 global water solutions company dedicated to advancing sustainable impact. They are seeking a Business Process Analyst to support global Procure-to-Pay (P2P) transformation initiatives, focusing on process design, documentation, and optimization.
Professional ServicesSporting GoodsTravel
No H1B
Responsibilities
Support the design and rollout of global P2P policies, procedures, and standards
Document and analyze current (“as-is”) processes and support the definition of optimized (“to-be”) processes across P2P and supplier master data
Identify process inefficiencies, risks, and improvement opportunities, and support remediation efforts
Capture and assess local requirements, aligning to global standards and escalating deviations as needed
Support ERP and Source-to-Pay tool implementations and enhancements (e.g., SAP, Coupa, Rossum AI) through requirements gathering, functional design support, and testing
Participate in design workshops, solution reviews, and system walkthroughs
Execute and coordinate testing activities (SIT, UAT, regression), including test script preparation, defect management, and sign-off support
Support functional requirements, testing, and validation for integrations across ERP, P2P, and third-party solutions
Create, update, and maintain process documentation such as procedures (SOPs), work instructions, job aids, and process maps
Ensure changes are properly documented and follow agreed governance and change-control procedures
Support change management, training, go-live, and hypercare activities
Act as a functional point of contact during stabilization and continuous improvement phases
Support KPI definition, tracking, and analysis of P2P KPIs (e.g. cycle time, touchless rate, exceptions, compliance)
Prepare reports, dashboards, and analysis to support decision-making and leadership updates
Contribute to benchmarking activities and best practice assessments
Qualification
Required
Bachelor's degree in finance, Accounting, Business Administration, Information Systems, or Operations/Supply Chain
3+ years of experience in Procure-to-Pay, Accounts Payable, Source-to-Pay, finance operations, or shared services
Experience working with ERP and Source-to-Pay platforms such as SAP, Coupa, Ariba, or Oracle
Hands-on experience supporting business process analysis, documentation and improvement initiatives
Experience supporting system enhancements, upgrades, or implementations (requirements, testing, deployment support)
Experience working in a cross-functional, multi-stakeholder environment
Strong understanding of end-to-end P2P processes and controls
Strong analytical skills with the ability to interpret data and identify trends and issues
Experience supporting SIT/UAT testing and issue resolution
Process mapping and documentation skills (i.e. SOP's, as-is, to-be)
Strong process and systems mindset with attention to detail
Collaborative and proactive team player, comfortable working with global and cross-functional stakeholders
Strong written and verbal communication skills
Curious, solution-oriented, and willing to challenge the status quo constructively
Well-organized with the ability to manage multiple priorities and deadlines
Comfortable operating in a changing, transformation-driven environment
Ability to work across time zones and support global initiatives
Willingness to travel occasionally, depending on project needs
Preferred
Exposure to compliance and regulatory requirements (e.g., VAT, SOX, audit controls, e-invoicing mandates)
Lean, Six Sigma or continuous improvement certification
Benefits
Medical
Dental
Vision plans
401(k) with company contribution
Paid time off
Paid parental leave
Tuition reimbursement
Company
Xylem
Xylem is the global leader in advanced technologies, solutions and services that address the world’s biggest water challenges.
10001+ employees
Funding
Current Stage
Late StageLeadership Team
Bill Grogan
Senior Vice President and Chief Financial Officer
Matt Latino
VP, Finance and Segment CFO Americas, Applied Water Systems and Measurement & Control Solutions
Recent News
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