Gainwell Technologies · 1 day ago
Client Services Analyst II
United States
Full-time
Remote
Mid Level
$44K/yr - $64K/yrGainwell Technologies LLC is a company that values contributions and promotes career development. As a Client Services Analyst II, you will ensure the timely and accurate delivery of client files and analytics, collaborating with internal teams and clients to drive process improvements and support client success.
Health CareInformation Technology
Responsibilities
Ensure the timely and successful delivery of client data files and client-facing letters
Oversee end-to-end workflows as claims progress through audit, QA, and review processes
Perform detailed, quality-focused analysis and QA of client data files and letters to ensure accuracy and compliance
Leverage tools, reports, and metrics to proactively perform first-level analysis of errors related to files, letters, and overall workflows
Analyze complex data sets to identify trends, issues, and actionable insights
Conduct claim research as requested by Account Management or Clients
Translate client-specific requirements and processes between technical and non-technical partners
Collaborate with implementation teams and internal stakeholders to ensure client deliverables meet requirements
Participate in client calls and provide clear, professional updates on KPIs, reporting, and claim status
Monitor and proactively drive improvements related to KPIs, including recovery conversion, fallout management, and client SLAs
Support revenue cycle and recovery-focused initiatives through data analysis and process optimization
Build strong relationships with internal teams and external client contacts to ensure expectations are met
Manage multiple priorities and deadlines in a fast-paced, client-focused environment while maintaining accuracy and attention to detail
Provide regular updates to leadership on workflow status, trends, and key metrics
Qualification
Required
Bachelor's degree or equivalent client services or operational experience
Advanced proficiency in Microsoft Excel, including pivot tables, VLOOKUP, and formulas
Strong analytical skills with the ability to use logic and process to resolve data and workflow issues
High attention to detail with experience performing QA on client data files, letters, or reports
Ability to create, document, and translate client-specific processes across technical and non-technical teams
Strong written and verbal communication skills, with the ability to participate in client discussions and provide professional updates
Benefits
Generous, flexible vacation policy
401(k) employer match
Comprehensive health benefits
Educational assistance
Variety of leadership and technical development academies
Company
Gainwell Technologies
Gainwell Technologies is a provider of Information Technology & Services. It is a sub-organization of Veritas Capital.
Founded in 2009
10001+ employees
H1B Sponsorship
Gainwell Technologies has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (90)
2024 (78)
2023 (56)
2022 (96)
2021 (33)
Funding
Current Stage
Late StageTotal Funding
$1M2023-06-06Grant· $1M
Leadership Team
Paul N. Saleh
President and Chief Executive Officer
Gary Call
Chief Medical Officer
Recent News
bloomberglaw.com
2025-12-12
GlobeNewswire
2025-12-11
Company data provided by crunchbase