TD Securities ยท 22 hours ago
Bus Unit Application Support Analyst I
Greenville, SC
Full-time
Hybrid
Entry Level
$25.75/hr - $41.50/hr
1+ years expTD Securities is one of the world's leading global financial institutions, and they are seeking a Business Unit Application Support Analyst I. The role involves maintaining the dialer system for collections calls, executing calling strategies, monitoring service levels, and providing technical support while analyzing company data to drive financial results.
BankingFinanceFinancial Services
Responsibilities
The Business Unit Application Support Analyst I is responsible for maintaining the dialer system used to make collections calls
They will execute the calling strategies that the business dictates, monitor inbound calls to ensure service levels are met, execute text messaging platforms, and complete reporting
Performs work under minimal supervision and may provide coaching to others
Participates as subject matter expert on strategic initiatives involving system support
Analyzes company data to identify and recommend initiatives that positively and materially impact the financial results of the company
Identifies ways to customize and enhance current business applications to meet the functional needs of the business
Assists with test plans for all phases of system changes, conversions and projects to ensure implementation meets all requirements and does not affect overall system functionality
Acts as technical support liaison between system users and IT and/or Vendor answering questions and troubleshooting
Monitors incoming and clearing system files, investigates and resolves issues as needed
Provides senior management with insightful and proactive reporting and analysis and various corporate for business line initiatives
Works cross-functionally as required to drive strategic initiatives, improve processes, and research and resolve issues
Periodic travel may be required
Qualification
Required
Associate's degree or progressive work experience in addition to experience below
1+ years related experience required
Effective communications, problem-solving and decision making skills
Must be able to relate technical solutions to operational issues
Organization, planning and coordination skills
Benefits
Health and well-being benefits
Savings and retirement programs
Paid time off (including Vacation PTO, Flex PTO, and Holiday PTO)
Banking benefits and discounts
Career development
Reward and recognition
Company
TD Securities
TD Securities is an investment banking that offers global transaction, M&A advisory, foreign exchange, and equity research services.
5001-10000 employees
H1B Sponsorship
TD Securities has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (70)
2024 (49)
2023 (37)
2022 (31)
2021 (27)
2020 (30)
Funding
Current Stage
Late StageLeadership Team
Rona Ambrose
Deputy Chairwoman
Recent News
2026-01-06
Company data provided by crunchbase