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Monarch · 2 months ago

Administrative Assistant, Behavioral Health Urgent Care

Raleigh, NC

Full-time

Onsite

New Grad, Entry Level

0+ years exp

Monarch is dedicated to providing life-changing care in communities across North Carolina and Rhode Island. The Administrative Assistant will support the Behavioral Health Department by performing technical and office tasks, ensuring compliance with service guidelines, and maintaining orderly records.

Non Profit

Responsibilities

Maintain and keep orderly and up-to-date files in relation to Behavioral Health Services such as committee minutes, actions, procedures, correspondence, personnel, payroll, program participants, finances, mailing lists, forms, agency directory, etc

Complete reports, assessments, and paperwork as required or requested

Ensure all records meet standards, regulations, policies and procedures

Coordinate preparation, and/or typing, of programmatic material, reports, meeting minutes, staff evaluations, mailings, and correspondence, etc.. as required or requested

Demonstrate knowledge of statutes, regulations and policies of governing areas in which job responsibilities are performed

Perform a variety of routine clerical duties including but not limited to filing, copying, faxing, sorting mail and posting, etc

Assist in front desk/medical records responsibilities: greet visitors, check people in and out for appointments, take payments, schedule appointments, pull charts, perform medical record filing, audit medical records

Ensure professional and courteous communications via telephone, fax, face-to-face, correspondence and any other method of communication used with all people served and agency stakeholders

Serve as support and act as informational liaison to employees, related professionals, visitors, and people served reporting the key issues to appropriate management staff

Create files and labels. File all requested paperwork in appropriate files as assigned

Maintain trainings as required and requested

Demonstrate knowledge of emergency procedures and assist in crisis situations

Demonstrate knowledge of and comply with all agency policies and procedures

Complete all other relevant responsibilities as assigned by the supervisor

Driving and travel may be required