Sitecore · 1 week ago
Sales Ops Business Partner Lead
Sitecore is a leading company providing cutting-edge DXP solutions for brands to create unforgettable customer experiences. The Sales Operations Business Partner Lead will act as a strategic advisor, optimizing sales processes and ensuring data integrity while collaborating with cross-functional teams to drive growth and operational excellence.
AnalyticsContent MarketingCustomer ServiceE-CommerceEmail MarketingInternetSoftwareWeb Development
Responsibilities
Partner with sales leadership to optimize sales processes, improve pipeline health, and ensure accurate forecasting
Champion data quality by maintaining CRM hygiene and ensuring integrity across accounts, opportunities, and customer records
Serve as a Salesforce expert, providing guidance, troubleshooting, and enablement to empower sellers and leaders
Manage core administrative functions within Salesforce, including account maintenance, access requests, and system audits
Drive operational cadence, supporting QBRs, forecasting cycles, pipeline reviews, and planning sessions
Act as a trusted advisor, influencing best practices and helping sales teams execute with precision and efficiency
Collaborate cross-functionally with revenue operations, finance, and other teams to ensure alignment and seamless execution
Deliver high-quality outputs, meeting deadlines with exceptional attention to detail
Support ad-hoc requests related to Salesforce and operational reporting
Qualification
Required
Bachelor's degree in Business, Finance, or related field (or equivalent experience)
5+ years of experience in Sales Operations, Revenue Operations, or similar roles
Proven experience working with Salesforce CRM and related tools
Flexible to work extended hours during peak periods, especially end of financial periods/quarter
Preferred
Work effectively in an unstructured environment requiring new perspectives and creative approaches, and with multiple competing deadlines
Strong business acumen and ability to translate data into actionable insights
Exceptional communication and stakeholder management skills
Proactive problem-solver with a passion for process improvement
Willing and able to roll-up your sleeves to get things done
Company
Sitecore
Sitecore is a customer experience management company that provides multichannel marketing automation software and web content management.
Funding
Current Stage
Late StageTotal Funding
$1.2BKey Investors
EQTTCV
2021-01-19Private Equity· $1.2B
2016-07-01Undisclosed
2016-04-01Acquired
Recent News
2026-01-08
2025-11-10
Destination CRM
2025-11-07
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