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Point Park University · 20 hours ago

Advancement Data Services Analyst

Pittsburgh, PA

Full-time

Onsite

Mid Level

3+ years exp

Point Park University is seeking an Advancement Data Services Analyst to manage and maintain their alumni and donor database. The role involves processing gifts, creating reports, and ensuring data integrity while collaborating with various departments within the university.

EducationHigher EducationUniversities

Responsibilities

Serve as the team's internal expert on Raiser's Edge/NXT functionality, providing regular updates and training to ensure the department leverages new features and enhancements effectively

Lead the development and maintenance of comprehensive KPI dashboards, supporting weekly leadership reporting, quarterly manager updates, and annual performance reviews while informing strategic decisions related to donor acquisition, retention, and recapture

Create online donation forms, work within Blackbaud Merchant Services, and manage payments through our GiveCampus website for various giving days throughout the year

Work with DAS to manage user security to ensure proper entry and protection of data. Maintain the integrity of biographical and other prospect information in the database. Work with other University departments to collect data updates as available. Add new constituent records to the database as needed. Analyze information and populate appropriate data fields where information is available

Make updates and additions to corporate, foundation, government, and individual constituent records including contact information, employment affiliations, interaction reports, etc. Analyze information and populate appropriate data fields where information is available and work with other University departments, as necessary, to maintain the accuracy and consistency of the database

Manage unsubscribe process to enter preferences from mass email vendor into database

Create and maintain policies and procedures for data entry and ensure compliance across staff, training users on proper data input and extraction

Participate in database migration clean-up projects as assigned

Assist DAS with training Office of University Advancement and University staff in effective use of Jenzabar and Raiser's Edge NXT

Provide support with donor moves management and prospect research as needed

Continue to expand industry knowledge to keep abreast of best practices and philanthropy/higher education industry trends

Support DAS in preparation of various University Advancement reports for leadership and Board of Trustees

Collect daily donations received by the Office of University Advancement as well as other University departments

Sort and process daily gift batches of donations into the Advancement database (Raiser's Edge NXT). Analyze gifts to determine appropriate funds, campaigns, appeals, and solicitors for each gift processed. Ensure all contact and donor background data is accurately and promptly entered

Import gifts from third-party donation processing

Generate acknowledgments, thank you letters, pledge reminders, and invoices

Follow up on gift questions/issues as needed with donors, gift officers, and leadership

Act as a liaison with DAS between the Office of University Advancement and the Business Office to ensure all accounts and gifts are properly coded and reconciled monthly. Manage and perform gift adjustments as needed

Prepare deposits and process deposits

Organize, coordinate, and maintain the integrity of a hardcopy filing system for all gift entry related backup, including copies of contributions, gift backup, batch posting reports and/or other gift entry control reports

Perform other related duties as assigned

Qualification

Blackbaud Raiser's Edge/NXTData managementAnalytical skillsMicrosoft ExcelDatabase managementCustomer serviceOral communicationWritten communicationOrganizational skillsAttention to detail

Required

Recent experience managing gift entry processes within development constituent databases and related donor/data integration platforms

Strong analytical skills and proven experience with Blackbaud Raiser's Edge/NXT are required, including the ability to leverage the platform for reporting, data management, and strategic insights

Must have excellent oral and written communication skills

Proficient computer skills including experience with Microsoft Word, Excel, and Outlook

Good organizational skills and attention to detail

Ability to work effectively across university departments and exercise tact and good judgment when dealing with various constituents and staff

Must be able to juggle multiple, competing priorities

Exercise judgment and diplomacy in sensitive or difficult situations

Maintain confidentiality in donor and personnel matters

Bachelor's degree is required