Team Coordinator jobs in United States
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Massage Heights Indianapolis ยท 1 day ago

Team Coordinator

positionAlamo, TN
timeFull-time
remoteOnsite
seniorityNew Grad, Entry Level
money$15/hr - $15/hr

Massage Heights is a national franchise chain of massage and skincare retreats, dedicated to promoting wellness and a balanced lifestyle. The Team Coordinator will manage front desk operations, ensuring excellent customer service and team collaboration while driving sales goals and supporting membership management.

Health Wellness & Fitness

Responsibilities

Foster and maintain positive relationships with members, addressing concerns and implementing retention strategies
Oversee membership sales processes, including verifying invoices and agreements
Point of contact for all membership support needs (cancellation and freezes)
Monitor sales performance of LC providing training, coaching, and support as needed
Collaborate with the RD to draft and manage the LC schedule within allotted labor hours
Ensure front desk tasks and operational standards are consistently met
Support on-boarding and training of LCs
Collaborate with the RD to ensure all sales goals are being met and implement strategies if adjustments are needed
Focus on goals, including membership base (net active goal), conversion rate, gift card sales, product sales, and elevation rate

Qualification

Guest serviceSales experienceOrganizational skillsTeam coordinationCommunication skillsCoachingProblem-solvingMentoringAdaptabilityInterpersonal skillsCritical thinking

Required

Exceptional guest service and communication abilities
Previous experience in sales, retail, or guest services is required
Proficient with basic computer software and quick to learn new systems
Fast learner with a positive and energetic demeanor
Strong critical thinking skills, especially in resolving customer conflicts
Passionate about interacting with people and consistently delivering outstanding service
Thrives in collaborative team settings

Benefits

Flexible Scheduling
Growth Opportunities
Paid Training
Digital Workspace
Stunning Retreats
Massage Heights Family Fund
Employee Discounts
Competitive pay with commission and bonus opportunities

Company

Massage Heights Indianapolis

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Massage Heights Indianapolis offers professional, affordable and convenient therapeutic massage and skin care services in an upscale Retreat environment.
dateFounded in 2017
location
Indianapolis, Indiana, US
people-size51-200 employees
web-link
https://www.massageheights.com/locations/in/indianapolis-in/

Funding

Current Stage
Growth Stage
Company data provided by crunchbase