AV Systems Engineer jobs in United States
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Visa · 1 day ago

AV Systems Engineer

positionAtlanta, GA
timeFull-time
remoteHybrid
seniorityMid Level
money$83K/yr - $129K/yr
date3+ years exp

Visa is a world leader in payments technology, facilitating transactions globally. The AV Operations and Events Engineer delivers premium AV and event support for executives, ensuring seamless experiences for high-profile events and meetings through technical expertise and exceptional customer service.

BankingFinanceFinancial ServicesInformation TechnologyMobile PaymentsPayments
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Comp. & BenefitsbadNo H1Bnote

Responsibilities

Lead AV setup and technical execution for onsite and offsite events, including executive town halls, global meetings, and board sessions
Perform pre-event checks, system validation, and live troubleshooting during high-profile events
Provide advanced troubleshooting (L2) for AV systems, including video conferencing platforms (Microsoft Teams Rooms, Cisco, Zoom)
Monitor AV environments using tools like Viopta, TAC, Teams Admin Center, and implement proactive fixes
Manage AV asset lifecycle, inventory, and health dashboards for global offices
Coordinate with Event Operations, Executive IT Support, and AV Engineering (L3) for escalations and system upgrades
Interface with vendors for RMAs, warranty claims, and complex troubleshooting
Maintain and update AV operations documentation, troubleshooting playbooks, and event runbooks
Drive consistency in AV deployments and operational practices across regions
Participate in testing new AV solutions, firmware updates, and next-gen technology pilots
Contribute to process improvement initiatives to reduce MTTR and enhance user experience
Deliver exceptional service with clear communication, empathy, and professionalism
Act as a trusted advisor for executives and event stakeholders, ensuring confidence in AV systems and processes

Qualification

AV troubleshootingAV setupVideo conferencing platformsEvent executionCustomer serviceCollaboration

Required

Bachelors degree, OR 3+ years of relevant work experience

Preferred

2 or more years of work experience
Experience with AV setup and technical execution for onsite and offsite events, including executive town halls, global meetings, and board sessions
Experience performing pre-event checks, system validation, and live troubleshooting during high-profile events
Experience providing advanced troubleshooting (L2) for AV systems, including video conferencing platforms (Microsoft Teams Rooms, Cisco, Zoom)

Benefits

Medical
Dental
Vision
401 (k)
FSA/HSA
Life Insurance
Paid Time Off
Wellness Program

Company

Visa

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Visa is a multinational financial services company that facilitates electronic payment systems throughout the world.
dateFounded in 1958
location
Foster City, California, USA
people-size10001+ employees
web-link
https://www.visa.com

Funding

Current Stage
Public Company
Total Funding
unknown
Key Investors
TNB Financial Services
2016-09-10Post Ipo Equity
2008-03-19IPO

Leadership Team

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Ryan McInerney
Chief Executive Officer
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Chris Suh
EVP & Chief Financial Officer
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Recent News

Payments Dive
Marqeta names Stripe alum as CFO
2026-01-08
Pakistan Observer
Finance minister hails Visa CEMEA’s support for Pakistan’s digital economy
2026-01-08
The Motley Fool
Visa vs. Mastercard: Which Is the Better Growth Stock for 2026?
2026-01-07
Company data provided by crunchbase