SCOPE Recruiting - Supply Chain Recruiters · 2 weeks ago
Director of Operations North America
Syracuse, NY
Full-time
Onsite
Director/Executive
8+ years expSCOPE Recruiting is seeking a Director of Operations for North America to lead manufacturing and operations across the company's U.S.-based plants. This role involves overseeing operational performance, implementing continuous improvement initiatives, and collaborating with leadership to align regional operations with global strategies.
Recruiting
Hiring Manager
Friddy Hoegener
Responsibilities
Lead day-to-day manufacturing and operations across North American facilities, including production, materials, warehousing, and fulfillment
Own regional operational performance (cost, delivery, quality, safety, and productivity) and contribute to overall business P&L targets
Implement and sustain Lean, Six Sigma, and continuous improvement initiatives to improve throughput, labor efficiency, scrap/yield, and on-time delivery
Partner closely with the Global VP of Manufacturing and executive leadership to align regional operations with global standards, strategy, and KPIs
Build, coach, and develop high-performing plant and functional leadership teams; ensure strong succession planning and talent development
Drive improvements in machine utilization, scheduling, capacity planning, inventory management, and material flow
Support ERP utilization (SAP or similar) across North American sites; ensure data integrity and adherence to standardized processes
Ensure compliance with quality and environmental standards (ISO 9001/14001) at all North American locations
Collaborate with supply chain, engineering, quality, and sales to support new product introductions, cost reduction initiatives, and customer commitments
Provide hands-on, visible leadership on the shop floor; foster a culture of safety, accountability, and continuous improvement
Support coordination with global manufacturing and contract manufacturing partners to ensure smooth handoffs, transfers of work, and capacity balancing when required
Qualification
Required
8+ years of progressive leadership experience in manufacturing and/or operations within a factory environment
3+ years in a multi-site or large single-site operations leadership role (e.g., Plant Manager over a complex site or Regional Operations Leader)
Demonstrated experience in Lean Manufacturing and continuous improvement; formal Six Sigma certification (Green Belt required, Black Belt preferred)
Proven ability to lead and develop cross-functional teams (production, quality, materials, maintenance, engineering)
Experience in CNC machining, electronics manufacturing, high-mix/low-volume assembly, or similar industrial/manufacturing environments
Strong financial and operational acumen, with experience managing budgets, headcount, and productivity initiatives
Hands-on experience with SAP or a similar Tier 1 ERP system
Experience working within ISO 9001/14001 environments preferred
Bachelor's degree required; engineering, operations, industrial management, or related technical field preferred
Must be willing to relocate to upstate New York and work onsite full-time
Open to U.S. citizens or individuals with valid U.S. work authorization
Preferred
Experience reporting into a VP or C-level operations/manufacturing executive, with clear exposure to executive-level expectations and metrics
Background in electronics, telecom, industrial manufacturing, or precision machining
Prior responsibility for multiple plants or a large, complex manufacturing site with significant headcount
Demonstrated success leading cultural and operational change (Lean transformations, layout changes, automation projects, or factory expansions)
Experience collaborating with or overseeing contract manufacturers (domestic or international) is a plus
Company
SCOPE Recruiting - Supply Chain Recruiters
At SCOPE Recruiting, we’re more than just recruiters—we’re supply chain and operations experts who transitioned from successful careers in the industry to provide a recruiting experience that truly understands your needs.
11-50 employees
Funding
Current Stage
Early StageLeadership Team
Friddy Hoegener
Executive Recruiter / Co-Founder
Melissa Hoegener
Partner & Head of Recruiting
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