Integration Engineering Manager, Professional Services jobs in United States
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Stripe · 1 day ago

Integration Engineering Manager, Professional Services

Stripe is a financial infrastructure platform for businesses, and they are seeking a Professional Services Manager to lead a team of high-performing Integration Engineers. This role involves managing the end-to-end process of scoping, selling, and providing professional services to Stripe's largest users.

FinanceFinTechMobile PaymentsSaaS
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Comp. & Benefits
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H1B Sponsor Likelynote

Responsibilities

Oversee and guide the day-to-day operations of the team, including staffing, metrics, reporting, team management, and engagement sponsorship
Serve as engagement sponsor, ensuring projects are on track; engage with key customer and Stripe contacts as needed to resolve issues and drive progress
Partner with other managers and Professional Services teams to optimize team utilization and project coverage
Review pipeline for upcoming projects and manage headcount and staffing accordingly
Actively source and recruit diverse talent to grow the team
Collaborate with Stripe Sales, Customer Success, Technical Account Managers, and Solution Architecture teams to iteratively align with user requirements
Work with Stripe account teams and Stripe users and prospective users to present the value of professional services; identify, qualify, and scope professional services, and negotiate scope of work between users and Stripe
Partner with Stripe Product and Engineering to escalate and develop resolution to issues and incorporate user feedback and requirements into Stripe’s product development cycle
Identify, capture, and promote best practices, tools, and tactics to enable faster and broader adoption of Stripe products
Create a collaborative work environment that fosters diversity, autonomy, transparency, innovation and learning while holding a high bar for craftsmanship

Qualification

Professional Services ManagementAccount ManagementProject ManagementAnalytical SkillsCustomer SuccessMentorshipCommunication SkillsCollaborationAdaptability

Required

3+ years of experience leading and managing client facing Professional Services (or equivalent) teams
Account management roles with experience leading technical and implementation resources and scoping/selling professional services to existing and new users
High quality communicator; able to communicate (verbally or written) complex and technical concepts to both technical and non-technical audiences
Proven ability to operate in a collaborative cross-functional team environment, providing thought leadership to drive consensus and reach decisions
Strong analytical and project management skills
Demonstrated mentorship capabilities
Ability to operate and execute in a highly ambiguous, fast-paced dynamic environment
Energy, enthusiasm, and passion for making customers successful and driving individual and team growth

Preferred

Experience working with enterprise clients in the Professional Services space at a fast paced technology focused company

Company

Stripe is an API technology company that provides online payment processing and commerce solutions for Internet businesses.

H1B Sponsorship

Stripe has a track record of offering H1B sponsorships. Please note that this does not guarantee sponsorship for this specific role. Below presents additional info for your reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (272)
2024 (283)
2023 (141)
2022 (379)
2021 (276)
2020 (111)

Funding

Current Stage
Late Stage
Total Funding
$9.44B
Key Investors
Tiger Global ManagementThrive CapitalFounders Fund
2025-02-27Secondary Market
2024-04-12Secondary Market· $694.16M
2024-03-01Series Unknown

Leadership Team

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Steffan Tomlinson
CFO
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Aitor Guevara
Head Of Engineering
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Company data provided by crunchbase