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Ascendis Pharma · 1 day ago

Field Reimbursement Manager (FRM) Central - Job ID: 1780

Dallas, TX

Full-time

Onsite

Senior Level, Lead/Staff

$180K/yr - $190K/yr

8+ years exp

Ascendis Pharma is a dynamic, fast-growing global biopharmaceutical company focused on advancing programs in Endocrinology Rare Disease and Oncology. The Field Reimbursement Manager (FRM) is a customer-facing role that minimizes reimbursement and access barriers for patients and providers while delivering education on coverage, access, and reimbursement criteria for Ascendis products.

BiotechnologyClinical TrialsHealth Care

Responsibilities

Act as a compliant subject matter expert (SME) in reimbursement, access, and specialty distribution for assigned geography

Provide education to HCP offices on coverage status, prior authorization processes, appeals, and alternate funding options for uninsured/underinsured patients

Build and maintain productive relationships with HCPs, office staff, and health system stakeholders

Analyze regional and local payer coverage trends, reimbursement criteria, and payer mix

Provide guidance on specialty pharmacy services and help customers navigate complex distribution channels

Partner with the Patient Support team to ensure accurate benefit investigations and streamlined patient onboarding

Collaborate with internal partners to build local access strategies aligned with business objectives

Develop and execute territory-level business plans using strategic customer insights

Participate in field-based problem-solving, including reimbursement issue resolution and case escalation when needed

Identify process improvements and innovations to enhance patient access and provider satisfaction

Maintain compliance with legal, regulatory, and company policies, especially those governing patient privacy and promotional conduct

Qualification

Reimbursement experienceSpecialty pharmacy operationsPayer landscape navigationDigital fluencyBilingual (English/Spanish)Communication skillsBachelor’s degreeCompliance knowledgeProblem-solving skillsInterpersonal skills

Required

Bachelor's degree in an allied health field preferred or equivalent work experience

8+ years of experience in the pharmaceutical, biotech, or related healthcare industry

Previous Reimbursement Experience Required: Candidates should have substantial experience with prior authorizations and navigating the US payer landscape

3–6 years of experience supporting Specialty Pharmaceuticals/Biologics

Deep understanding of reimbursement, access, and specialty pharmacy operations

Experience supporting product launches or guiding patients through insurance approval processes

Strong understanding of Specialty Pharmacy distribution models and patient services programs

Knowledge of HIPAA and other federal/state laws governing patient confidentiality and healthcare communications

Proven track record supporting complex therapies in rare or specialty conditions

Exceptional communication and interpersonal skills with the ability to build trust with providers, and internal partners

Comfort navigating ambiguity, managing multiple cases simultaneously, and solving problems in real time

Digital fluency with CRM platforms and comfort educating patients on technology-enabled support tools, including AI-based platforms