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Energy Job Search · 1 day ago

Services Program Manager

Clearwater, FL

Full-time

Onsite

Mid Level

4+ years exp

Energy Job Search is seeking a Services Program Manager to oversee project management and coordination activities within a technical discipline. The role requires managing customer relationships, ensuring contract compliance, and leading a team to achieve project goals.

Staffing & Recruiting

No H1B

Responsibilities

All contract performance related activities , typically tied to a customer site. Perform in the role as the interface between the customer and the project team, managing the transfer of information and requests. Assure timely resolution of issues and keep the customer advised of the progress of the project, and negotiate changes and variations and solutions to any issue arising. Responsible for adherence to contract service, operations, and performance specifications, as well as financial & technical metrics specific to contract. Perform proposal negotiation, and contract administration functions on assigned proposals / contracts with minimal supervision

Provide support to manager and senior contracts personnel on assigned contracts Function as the liaison for the customer on contract matters

A job at this level requires a people leader with ability to hire and develop talent. Includes direct people management responsibility including staffing and performance development. Utilizes in-depth knowledge of a technical discipline and analytical thinking and technical experience to execute policy/strategy

Has knowledge of best practices and how own area integrates with others; is aware of the competition and the factors that differentiate them in the market

Uses some judgment and has some ability to propose different solutions outside of set parameters to address more complicated manufacturing processes with technical variety and/or interdependent production cycles. Uses technical experience and analytical thinking. Uses multiple internal and limited external sources outside of own teams to arrive at decisions

Acts as a resource for colleagues with less experience. May lead small projects with low risks and resource requirements. Explains information; developing skills to bring team members to consensus around topics within field. Conveys performance expectations and may handle sensitive issues