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Hotel Engine · 6 days ago

Account Manager, SMB

United States

Full-time

Remote

Entry Level

$90K/yr - $90K/yr

1+ years exp

Engine is transforming business travel into something personalized, rewarding, and simple. As an Account Manager, SMB, you will take ownership of customer inquiries and proactively seek new opportunities, focusing on driving growth, retention, and adoption of the Hotel Engine product.

Business TravelHospitalityHotelTravel

Responsibilities

Drive monthly growth by upselling Hotel Engine across our existing customer base

Generate new business opportunities within account base to meet and exceed target quota

Present Hotel Engine’s value position in the unmanaged travel space with expertise

Work collaboratively with cross-functional teams such as business operations, member support, marketing, sales enablement, product development and production support to drive customer outcomes

Support expansion leads for existing accounts

Become a subject matter expert in the Hotel Engine platform & industry with extensive, accurate product knowledge

Consistently meet or exceed daily KPI requirements

Qualification

Account ManagementB2B SalesSalesforceConsultative SalesBusiness AcumenTech Stack UtilizationOrganization SkillsPositive AttitudeSelf-Starter

Required

1-2 years of experience as an Account Manager, Account Executive, or in B2B sales

Self-starter with entrepreneurial spirit, takes initiative and adapts to changing demands. Brings a positive attitude and energy to work every day

Ability to drive a consultative sales approach to improve retention and capture additional opportunities within current customer base

Strong organization skills with a track record of retaining and expanding existing customer base

Strong business acumen to partner with our customers to drive solutions to their business problems

Preferred

Experience with Salesforce, Outreach, Gong or similar sales technologies highly preferred

Experience in utilizing tech stack to identify trends in customer account usage

Benefits

Competitive base pay tied to role and experience, with opportunities for bonuses, commissions, and equity.

Check out our full list at engine.com/culture.

Environments for Success: Different roles have different needs in terms of the environments that drive success which is why we have a hybrid-hub model. Whether you are in one of our amazing offices or fully remote, we’ll make sure you have what you need to succeed.