Instacart · 1 day ago
Senior Software Engineering Manager, Logistics Serving
United States
Full-time
Remote
Senior Level, Lead/Staff
$216K/yr - $240K/yr
8+ years expInstacart is transforming the grocery industry by providing essential services for grocery delivery. They are seeking a Senior Manager, Software Engineering to lead the Logistics Serving team, focusing on delivering reliable and scalable systems that support fulfillment operations.
Delivery ServiceE-CommerceGroceryShopping
Responsibilities
Lead, develop, and retain a team of 10+ software engineers; set goals, grow careers, and foster a healthy, inclusive, high-performance culture
Own multi-quarter roadmaps for core Serving surfaces (e.g., Dispatching and Assignments, Geospatial/Mapping, Service Options, Shopper Pay/Consumer Pricing, ML Foundations), delivering measurable reliability, scalability, and cost-efficiency improvements
Partner closely with Logistics Foundations and adjacent Logistics teams to design platform capabilities and interfaces that unlock experimentation, speed, and long-term maintainability
Engage deeply in technical design and execution—review designs and code, drive architectural decisions, define SLOs, establish observability standards, and oversee on-call and incident response
Collaborate with PMs, data scientists, and enterprise partners to shape sustainable retailer customizations and marketplace policies that drive growth and operational efficiency
Prioritize and manage inbound requests across a horizontal surface area, creating clarity, sequencing complex programs, and delivering outcomes in a fast-moving environment with evolving priorities
Qualification
Required
8+ years of professional software engineering experience
4+ years of experience directly managing software engineers, including hiring, performance management, and career development
Hands-on experience building and operating large-scale distributed backend services
Proven track record defining and delivering multi-quarter roadmaps with measurable outcomes
Experience designing, operating, and scaling services with defined SLOs, on-call ownership, robust observability, and incident response practices
Demonstrated excellence in written and verbal communication with technical and non-technical stakeholders
Preferred
Experience with modern AI developer tools and AI product integration techniques
Background working on multi-sided marketplace problems at scale
Technical experience with one or more of: Ruby on Rails, Python, Golang, Postgres, Redis, AWS
Experience with sensitive systems such as pay or pricing, and related compliance (e.g., SOX, GDPR, applicable government policies)
Familiarity with industry-standard ML infrastructure practices and libraries
Advanced degree in Computer Science, Machine Learning, or a related field
Benefits
Eligible for a new hire equity grant
Annual refresh grants
Company
Instacart
Instacart is an online grocery platform that offers same-day delivery and pickup services for retailers and consumers.
1001-5000 employees
H1B Sponsorship
Instacart has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (156)
2024 (173)
2023 (111)
2022 (159)
2021 (170)
2020 (59)
Funding
Current Stage
Public CompanyTotal Funding
$2.92BKey Investors
T. Rowe PriceTiger Global ManagementD1 Capital Partners
2023-09-19IPO
2021-11-01Private Equity· $232M
2021-09-05Secondary Market
Leadership Team
Chris Rogers
Chief Executive Officer
Brandon Leonardo
Co-Founder
Recent News
2026-01-07
2026-01-07
2026-01-06
Company data provided by crunchbase