Bankruptcy Account Agent jobs in United States
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Credit Union Leasing of America (CULA) ยท 3 days ago

Bankruptcy Account Agent

positionLas Vegas, Nevada, United States
timeFull-time
remoteOnsite
seniorityNew Grad, Entry Level
money$17.87/hr - $28.26/hr

Credit Union Leasing of America (CULA) is a finance company specializing in automotive financing. They are seeking a Bankruptcy Account Agent responsible for handling calls from bankruptcy customers, ensuring compliance with bankruptcy requirements, and providing professional service while addressing customer inquiries.

Financial Services

Responsibilities

Handle sensitive high volume inbound/outbound calls
Accept bankruptcy customer payments
Provide customers with accurate account information
Maintain working knowledge of company products and services
Transfer calls to appropriate departments or bankruptcy staff members
Identify, research, and resolve customer's concerns
Document all accounts thoroughly
Process bankruptcy validation requests including Bankruptcy Review Requests
Contacting Bankruptcy law firms to confirm attorney retention and/or bankruptcy filing
Assist in preparing documents as necessary
Properly code accounts Bankruptcy when identified as bankruptcy
Communicate professionally with internal and external customers, trustees and or attorneys
Other duties as assigned

Qualification

Bankruptcy Field ExperienceCall Center ExperienceDaybreakMicrosoft ExcelBi-lingual (Spanish)Proper grammarEmail etiquetteTyping 35 WPMWeb navigation10-key calculator skillsQWERTY keyboard skillsCommunicationProblem-solving skillsInterpersonal skillsTeamwork awareness

Required

Excellent communication, listening and problem-solving skills
Reliable attendance
Proper grammar and email etiquette
Type a minimum of 35 WPM
Ability to work under time constraints and daily deadlines
Good interpersonal skills and team work awareness
Ability to understand complex bankruptcy matters
Call Center Experience
Bankruptcy Field Experience
Daybreak, Pacer, NDC, or other retail consumer servicing systems
Web navigation and/or web-based applications
Microsoft Word, Excel (pivot charts and basic filtering), PDF, and Outlook
10-key calculator and QWERTY keyboard skills

Preferred

Bi-lingual (Spanish) is preferred

Benefits

Medical, Dental, and Vision benefits
Life Insurance and Long-term disability plans
Flexible Spending Account
401K matching
Employee Stock Ownership Program in a $18.2 Billion Company, plus company matching
Wellness Programs
Metro Tap Card and Metro-link Reimbursement (for Los Angeles, CA employees only)
Career Path Opportunities
Discounts on Parks, Museums, Movie Tickets, and Attractions
Annual Flu Shot
Paid Vacations Days
Paid Sick days
Paid holidays
HGym (available in our Los Angeles, CA & Dallas, TX office)
Rental Car Discounts, Dell Member Purchase Program
UKG Wallet

Company

Credit Union Leasing of America (CULA)

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Credit Union Leasing of America (CULA) has been the leader in indirect vehicle leasing for credit unions for over 35 years.
dateFounded in 1988
location
San Diego, California, USA
people-size11-50 employees
web-link
https://www.cula.com

Funding

Current Stage
Early Stage
Total Funding
unknown
2017-06-15Acquired

Recent News

PRWeb
Credit Unions Expect Tariffs to Dampen Auto Sales but Majority Optimistic About Auto Portfolios
2025-08-25
PRWeb
Affordability is Top Driver for Consumers Leasing Vehicles, according to New CULA Survey
2025-07-08
PRWeb
CULA's AI-driven Self Inspection Cuts Lease-End Turnaround Times by 50%
2025-05-16
Company data provided by crunchbase