HPC International Inc. · 2 days ago
Administrative Assistant-Clerical entry level position (01.08.26)
Crown Point, IN
Full-time
Onsite
Entry Level
$17/hr - $19/hr
2+ years expHPC International, Inc. is a company focused on managing education spending for healthcare organizations. They are looking for a driven Administrative Assistant to provide support in managing educational expense requests and assist with payment processing for various training and development programs.
Education Management
Responsibilities
Assist your assigned Account Rep(s) with managing all the non-book related educational expense requests for their assigned clients, including: association memberships and dues, educational subscription resources, conference fees, and continuing education courses and CME/CE/PD workshops
Review all new requests and acknowledge them via email, to let each requestor know we received their request and we are working on it and to gather any missing details they may have failed to include with their request. Requests received via email versus through our online portal must be entered manually into our online portal
Email and phone correspondence with requestors to give them progress updates on their pending requests so they know when each will be completed
Learn the approval process for each assigned EM client and secure pre-approval for each requested transaction from the requestor’s “supervisor” that their expense is eligible to be covered (paid for) by their department
Upload copies of every pre-approval and denial into our online portal for all requests
Learn the payment process for each assigned EM client and process payment to the vendor for every pre-approved expense
Upload payment confirmation details and a copy of the payment receipt into our online portal for all paid transactions
Assist with completing online registration process for requests that are for conferences and continuing education courses
Maintain an overall average turnaround time of 1-2 weeks (or less) for all expense requests you’re managing – this measures turnaround time from the request date through the payment/registration date
Complete a weekly reconciliation (using Microsoft Excel) for each assigned EM client by running a report in our online portal of all paid transactions from the previous week time period, ensuring that our online portal balance matches the bank balance
Assist with training new EM Administrative Assistants periodically as part of our peer mentoring and new hire training program
Qualification
Required
2+ years professional experience with administrative support, expense management and/or accounting in a B2B (business-to-business) setting
Extremely strong attention to detail and organizational skills
Strong mathematical and analytical skills and good with numbers
Reliable and able to work well in a collaborative team environment
Self-motivated, enthusiastic, and positive attitude
Excellent verbal and written communication skills
Comfortable in communicating with and dealing directly with customers and vendors
Position requires flexibility, careful attention to details, and the ability to multi-task
Position requires proactive and thorough follow-up skills
Ability to effectively prioritize and execute tasks in a fast-paced environment
Maintains high standards of conduct and integrity and demonstrates good judgment
High School Diploma or equivalent
4+ years customer service and/or accounting experience in business-to-business setting
Experience with Microsoft Office applications: Excel, Word, and PowerPoint
Preferred
Some college level education preferred
Benefits
Multiple health insurance plans
Dental insurance
Vision insurance
Short-term disability
Long-term disability
Life insurance
401k and Profit-Sharing Plan
Generous Paid Time Off plan
Sick leave
12 annual holidays
Company
HPC International Inc.
For over three decades, HPC International, Inc.
11-50 employees
Funding
Current Stage
Early StageRecent News
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