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Ashley | The Wellsville Group · 1 day ago

Retail Operations Coordinator

Cuyahoga Falls, OH

Full-time

Onsite

New Grad, Entry Level

$16/hr - $16/hr

Ashley | The Wellsville Group is seeking a Retail Operations Coordinator at their Cuyahoga Falls, Ohio location. The role involves ensuring operational excellence within the store, supporting retail management, and collaborating with the sales team to execute standard operating procedures.

Furniture

Responsibilities

Audit all sales and payment transactions within retail location

Receive weekly merchandise transfer trucks

Conduct and reconcile weekly inventory; complete inventory cycle counts on showroom floor

Review missed punches and overtime hours for showroom team members

Assist with maintaining schedule for showroom team members

Partner with GM weekly to help support needs of sales team

Conduct training(s) on current systems and processes for all team members

Facilitate building maintenance, technician and IT needs

Partner with Customer Service Center on resolving customer service concerns

Review guest accounts for payment breakdowns and service resolutions

Reconcile showroom funds monthly

Assist merchandise and design team by generating tags, resolving inventory and SKU discrepancy

Generate routine reports outlined by GM or Corporate Operations

Serve as a liaison between Corporate Support Departments and Retail location

Update and assign walkie talkies

Oversee office and cleaning supply list

Encompass the Company’s Vision, Mission and Values daily

Qualification

Microsoft OfficeSTORISPoint of Sales ProgramsRetail Operational ExperienceEthicsProblem SolvingAttention to DetailOrganizational SkillsTime ManagementVerbal CommunicationWritten CommunicationInterpersonal Skills

Required

Full availability to work a full-time retail schedule including Saturdays!

Ability to define problems, collect data, establish facts and draw valid, actionable conclusions

Ability to interpret and follow a variety of instructions given in many forms

Working knowledge of Microsoft office, STORIS, and point of sales programs

Strong attention to detail and excellent organizational and time management skills

Strong verbal and written communication skills; knowledge of proper spelling and grammar

Ability to communicate effectively both verbally and in writing with co-workers, colleagues and external contacts

Ability to be highly productive in an autonomous environment with the ability to ask for guidance when needed

Strong interpersonal skills and strong sense of ethics

High School Diploma or GED

Preferred

Prior retail operational experience preferred, but not required

Benefits

Monthly Bonus Opportunity – Up to $800/month based on written volume and other qualifiers

Paid Time Off + 3 Paid Holidays + 2 Personal Days to Use as You Choose

Health Insurance

Generous employee discount

Short-term & Long-term disability

401K Retirement Plan

Long-Term Career Opportunities - Many of our leaders have been promoted within our own company. When you start at The Wellsville Group dba Ashley, you aren't just starting your next job, but you're beginning a career

Perks – As sales team members excel, you qualify for prize perks. Random monthly selections occur for support team members. Cash in your points at level 1 or save them for a larger prize at a higher level

Team environment, supportive management, lunch perks and more