Hardenbergh Insurance Group · 1 day ago
Client Service Representative
Hardenbergh Insurance Group, Inc is a family-owned insurance company with over 70 years of experience in the Delaware Valley. They are seeking a detail-oriented Client Services Representative to support their Personal Insurance Department by ensuring clients receive timely and professional support.
Auto InsuranceInsuranceRisk Management
Responsibilities
Answering and directing incoming client calls
Assisting Spanish-speaking clients with their service needs
Processing requests for evidence of insurance
Handling urgent mortgage company requests
Taking client payments over the phone
Maintaining accurate data in our Agency Management System
Following all departmental procedures and compliance requirements
Assisting with special projects as assigned by the Department Manager
Qualification
Required
A New Jersey Property & Casualty Producer License
Proficiency in Microsoft Office Suite
Strong communication skills—clear, concise, and professional
Ability to navigate carrier websites and databases
Solid problem-solving skills and attention to detail
Commitment to following agency systems, procedures, and compliance regulations
Preferred
Bilingual fluency in English and Spanish
Benefits
401(k)
Dental insurance
Employee assistance program
Flexible schedule
Health insurance
Health savings account
Life insurance
Paid time off
Professional development assistance
Referral program
Vision insurance
Volunteer time off
Work from home