NEOGOV · 3 months ago
3d Shift - 0.8 Human Services Professional I - Crisis
WI 53546, WI
Full-time
Onsite
New Grad, Entry Level
$29.35/hr - $32.46/hrNEOGOV is a company that provides innovative solutions for government agencies, and they are seeking a Human Services Professional I for their Crisis Intervention department. The role involves providing person-centered behavioral health assessment and care to clients in crisis, coordinating treatment planning, and collaborating with community agencies to ensure client safety and access to resources.
GovTechHuman ResourcesInformation TechnologySoftware
Responsibilities
Provides mobile person-centered behavioral health care services for clients experiencing, or at risk of, a mental health or substance use disorder crisis
Provide support and resources to crisis line callers
Assess clients in crisis to determine least restrictive disposition that will assure client safety; may include safety planning, voluntary admission to an inpatient or stabilization facility, or involuntary admission to a inpatient facility
Coordinate admissions to the appropriate receiving facility
Coordinate medical clearance if required with police, referring facility, and hospital ER staff
Develop person centered safety plans, crisis response plans and crisis plans, when clinically indicated
Coordinate client care and linkage to ongoing behavioral health services as assigned
Facilitate detox facility admissions for individuals under 51.45; and provide post-discharge risk-needs assessments for clients discharging from a detox facility
Provide behavioral health risk assessment at the Rock County Jail and Youth Services Center
Follow all departmental as well as divisional policies and procedures
Document client care in accordance with policies, procedures, and regulatory guidelines
Participates in staff meeting and other agency activities as required
Will perform other duties as assigned
Qualification
Required
Ability to work flexible hours, including weekends and evenings
Must possess and maintain a current unrestricted (not due to corrective lenses) driver's license and auto insurance pursuant to the Rock County Administrative Policy and Procedure 5.02 and 5.27
Ability to plan and organize work effectively
Ability to take initiative, plan and organize work independently
Ability to manage one's time and emotions in a fast paced often high pressure environment
Ability to maintain accurate, current records, and prepare clear and concise reports from them
Ability to establish and maintain effective working relationships within the agency and community
Ability to understand and carry out verbal and written instructions
Preferred
Graduation from an accredited college or university with a Bachelors degree in social work or related field preferred, masters preferred
Knowledge of the principles and practices of behavioral health care and co-occurring disorders, including assessment of risk and safety planning
Knowledge and application of best practices in cultural competency, person centered care, and Trauma Informed Care
Knowledge of laws, regulations, and practices pertaining to federal and state human service programs, specifically chapters 34, 51,75, 92, 94
Knowledge of human service and community resources and how to effectively utilize them
Knowledge of Medicaid, Medicare, HMO's, Managed Care organizations, and public assistance programs
Knowledge of psychotropic medications, their main effects, side effects, and abuse potential
Knowledge of psycho-social rehabilitation services
Benefits
Health Insurance including our Wellness component:
Sick Leave (Policy 5.39):
Dental Plan:
Vision Plan:
Life Insurance:
Voluntary Benefits:
Deferred Compensation:
Flexible Spending Account (Medical and Dependent Care):
Retirement:
Bereavement Leave (Policy 5.04):
EAP:
Parking:
Company
NEOGOV
NEOGOV is the leading provider of workforce management software uniquely designed for the public sector, education, and public safety.
Founded in 1999
501-1000 employees
Funding
Current Stage
Late StageTotal Funding
$700MKey Investors
Warburg Pincus
2025-07-28Secondary Market· $700M
2025-07-28Acquired
2021-06-02Private Equity
Leadership Team
Shane Evangelist
CEO
Brandon McDonald
Head Of Marketing
Recent News
Canada NewsWire
2025-11-14
2025-11-14
Government Technology US
2025-10-31
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