Russell Tobin ยท 19 hours ago
Junior Operations Analyst
Columbus, Ohio Metropolitan Area
Contract
Onsite
New Grad, Entry Level
$18/hr - $19/hr
0+ years expRussell Tobin is a leading investment banking firm, and they are seeking a Junior Operations Analyst to help launch recent graduates' careers in finance. The role involves handling inbound calls, delivering customer service, and resolving client issues in a professional manner.
ConsultingHuman ResourcesLegalStaffing Agency
Hiring Manager
Beatriz Sousa
Responsibilities
Handle inbound calls related to accounts
Deliver high-quality, accurate, and efficient customer service
Troubleshoot and resolve client issues professionally
Maintain detailed records of customer interactions
Qualification
Required
Recent grad with a degree in Business (Finance, Accounting, Economics, etc.) or Marketing, Psychology, or Communications
Recent grads or professionals with 6 months to 2 years of experience (internships count!)
Strong communication, problem-solving, and organizational skills
Background in banking, financial services, or customer support
Preferred
Bachelor's degree
Previous call center or customer-facing experience
Benefits
Get your foot in the door at a top-tier financial institution
Build skills in client service, financial operations, and problem resolution
Work in a collaborative, growth-oriented environment
Potential to convert to a full-time role
Company
Russell Tobin
Russell Tobin is a staffing and recruiting company that provides recruitment and staffing advisory services.
201-500 employees
Funding
Current Stage
Growth StageLeadership Team
John Woronowich, JD
Vice President - Search, Staffing & Embedded Partnerships
Ashley Steger
Director of Talent Acquisition and People Operations- Embedded Partnerships
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