Bellevue University · 18 hours ago
VA Benefits Coordinator
Bellevue, NE
Full-time
Onsite
Entry Level
1+ years expBellevue University is seeking a VA Benefits Coordinator to manage the day-to-day activities of the Veterans’ Educational Benefits programs. The coordinator will respond to veterans’ inquiries, process requests for education benefits, and ensure compliance with regulations from the Department of Veteran Affairs and the Department of Defense.
Higher Education
Hiring Manager
Cameron Byers, PHR, sHRBP
Responsibilities
Manages accounts for students using the Department of Veteran Affairs education benefits
Submits certification via the Department of Veterans Affairs VA Once website per the DVA's School Certifying Officials Handbook
Analyzes and processes Bellevue University’s Veteran Education Form submissions to include setting the student’s account up with the appropriate Service Indicators and student groups in Campus Solutions
Analyzes and processes VA Certificates of Eligibility and Benefit Statements identifying eligibility requirements for appropriate Campus Solutions account set up and VA Once certification submissions
Analyzes official degree audit reports (transcripts) for prior credit to determine eligibility of students’ enrollment
Creates Salesforce tasks and notes for certifications per established processing strategy
Analyzes “Corporate Credit Review" daily output, (credit balance on a student’s account) and performs an account audit and initiate recovery of funds to the Department of Veteran Affairs per DVA regulations, the Defense Department per DOD regulations, a corporate third-party payer or refund to student per established business practices and Department of Education regulations
Ensures all student files are in compliance with the Department of Veteran Affairs regulations
Submits inquiries via Department of Veteran Affairs “Ask a Question” functionality for various student issues requiring clarification
Successfully completes annual Department of Veterans Affairs on line training courses
Attends scheduled training conferences, seminars and webinars provided by the Department of Veteran Affairs
Reviews new versions of School Certifying Officials Handbook as posted to www.gibill.gov for changes to certification regulations
Monitors pending legislation and notifications posted to www.gibill.gov for potential required business process changes
Monitors pertinent news and information via Google Alerts as well as both the U.S. Department of Veterans Affairs and The Post-9/11 GI Bill, U.S. Department of Veterans Affairs Facebook pages
Counsels students on Veterans Education Benefit options per the Department of Veteran Affairs regulations, Including how grants, loans and any outside third party funding affects their benefits, as well as housing and book stipend
Provides customer service through the Bruin Support Service Center phone skill sets "VA and Military TA” as well as direct calls. This includes walk in students. Notates all interactions in Salesforce per established practice
Provides customer service through group email boxes "VA, 1, 2, 3, 4 and 5” as well as direct email. Notates all interactions in Salesforce per established practice
Assists with annual Department of Veterans Affairs quarterly/annual audits
Collaborates/strategizes with team members and Asst. Director regarding continuous improvement of business processes and procedures, lessons learned, best practices, automation of functions/tasks and production metrics
Assists other teams during peak processing
Attends university sponsored professional development opportunities
Performs other duties as assigned
Qualification
Required
High School Diploma or Equivalent required
Strong working knowledge with Microsoft Office (Word, Excel, Outlook) computer software
Strong analytical and mathematical skills with the ability to research and interpret data and information
Strong ability to multitask and prioritize tasks required
Strong time management skills required
Must be flexible to meet changing priorities and achieve business objectives
Excellent customer service orientation with strong oral, written and interpersonal communication skills
Ability to work independently as well as establish effective working relationships in a team environment
Commitment to quality and personal ethics to maintain a high level of confidentiality related to all duties and responsibilities
Minimum of one (1) year of experience working with Department of Defense active-duty educational benefits programs
Minimum of one (1) year experience working with veteran's educational benefits
Ability to interact and work effectively with faculty, administration, staff and students in a collegial and multicultural environment
Must be detail oriented, with the ability to ensure accurate and quality work within prescribed time-frame
Company
Bellevue University
Bellevue University is a private, non-profit university located in Bellevue, Nebraska
501-1000 employees
Funding
Current Stage
Late StageTotal Funding
$0.2MKey Investors
Nebraska Environmental Trust (NET)
2019-07-12Grant· $0.2M
Leadership Team
Matthew (Matt) Davis
Executive Vice President and Chief Financial Officer
Jim Nekuda, M.A.
Vice President of Strategic Partnerships
Recent News
2025-08-19
Silicon Prairie News
2025-05-26
Company data provided by crunchbase